Founding our first SaaS startup

Hello fellas,

My partner and I decided to found our first software Startup (SaaS). We found a capable programmer, laid down the ground concept and now look for ways to execute.

First, let me tell you our elevator pitch so you can grasp a broad overview of the startup we want to found.

We want to create the first European Stock market Community for retail investors like you and me to discuss, chat and find likeminded people. Later on, we want to utilize our community's knowledge and insights to equip the ever-growing pool of investors with the right tools to manage, analyze, and operate their Portfolio to ensure lasting success.

So now you know what we want to build. However, now we need your guys to help. Since building a product out thin air isn't an easy task to accomplish, we would like to know.

-What are the first steps to consider when building a product -What are the main things to consider when starting a (SaaS) Startup? -What tools & method are suitable for developing a service? -tools for -competitor analysis -project management -Behaviours of users -What are the right questions to ask at the beginning? -What to consider when designing the first iteration of UX?

Are we even asking the right questions? If yes, we would look forward to hearing your answer, and we are open to any suggestions. Lastly, I want to highlight one fact again. The most important question which keeps constantly crossing our mind is how to build a product/service? It's such a broad term so how can you boil it down to it's smallest bits. (First principle thinking)

Thanks in advance

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Startups – Rapid Growth and Innovation is in Our Very Nature!

The Global Startup Awards 2020 Global Winners have been announced!

The winners of the 3rd Global Finale of the Global Startup Awards, the world’s largest independent startup ecosystem competition, have been just announced. The Global Startup Awards was founded in 2012 in Copenhagen, Denmark and has awarded companies like UiPath, Zendesk, Supercell, Turbine or Grab over the last decade.  The finalists in the competition were the…

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[RO in MobiHealthNews] Startup that focuses on metabolic reset Calibrate scores $22.5M in Series A funding

Weight management platform Calibrate announced a $ 22.5 million in Series A led by Threshold Ventures, with participation from Forerunner Ventures and Redesign Health.

Read more here.

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Brussels-based data privacy startup secures €1M to help consumers create, control their own data; here’s how

In an interview with New York Times, Tim Berners-Lee, one of the most important people of the 20th century and the mastermind behind the World Wide Web stated that big platforms have too much power and they are built on too much personal data. Too many players are trying to gather too much data, thereby putting consumers and companies at risk. A better way to curb this risk is to give consumers the control over their own data and the ability to choose who to share that data with. That’s the purpose behind this Brussels-based data privacy startup Datavillage.

Secures €1M funding

In a recent move, Datavillage secured €1M funding in a mix of equity and grants along with the regional aid for research and innovation. The company will use the fresh funds to grow its team with key talent. “At the moment we’re working on various pilots of personal artificial intelligence and we’re finalizing our platform in order to bring it to the right maturity for industrialisation by the end of this year. In order to handle the growing demand, we’re looking for experienced, top-notch believers to join our quest,” says Quentin Felice, co-founder of Datavillage.

Digital twin to store personal data

The Belgian startup aims to give back control of their personal data to the user, thereby bringing about complete transparency and ensure respect for their privacy. This is a vision shared and evangelised by internet luminaries including Tim Berners-Lee. Datavillage ensures that personal user data is safe by creating a digital twin of each customer. The personal data will be stored in this digital twin that the consumers can manage themselves.

Consumers can let companies access their digital twin to provide personalised services such as content preferences. This way, they can have control over their own data.

Reduces time and cost for organisations

Besides customers, this also benefits businesses relying on data. It lets businesses extract value sans any burden and risk rather than controlling and processing it themselves. The use and sharing of personal data via end-users lets organisations save a lot of time and manage personal user data in a compliant way. Many big players have made this user-centric data approach their core business and a majority of their revenue relies on collecting and processing personal data.

In addition to time, this approach also reduces the cost they spend on managing personal data. “Instead of controlling and processing all these data themselves, organisations can extract value without the burden of managing personal data and reduce the risk in regards to regulations”, explains Frederic Lebeau, co-founder of Datavillage. “They can focus on their products and services and they can even make this an advantage by being more transparent with their consumers in regards to privacy.”

The user-centric data approach also lets smaller organisations come together in user-centric data ecosystems. They can combine their services to consumers to make sure they are competitive compared to leading internet giants.

About Datavillage

Datavillage, founded in 2019 by Quentin Felice and Frédéric Lebeau, is an early-stage startup based in Belgium. It works with the mission to unlock the value of personal data for both the companies and their consumers following 3 values: user control, user privacy and transparency.

Datavillage provides an end-to-end user-centric data management platform combined with key concepts including personal data store, decentralised consent and data cage for getting access to personal data and processing it in respect of privacy. The company merges behavioural data, artificial intelligence and semantic knowledge graph in order to create data matchmaking between products data and personal data. These new derived data brings new opportunities for organisations to create new innovative products & services.

Startups – Silicon Canals

Playvox scores $25M Series A and acquires Australian startup Agyle Time

It’s not every day you see a Latin American startup funded by a U.S. venture capital firm based in the midwest. Playvox, a Colombian startup that wants to bring a positive twist to customer service monitoring announced a $ 25 million Series A from Five Elms Capital, a Kansas City, MO VC firm. It has now raised $ 34 million.

While it was at it, Playvox also announced something else unusual for an early stage company: an acquisition. The startup bought an Australian company called Agyle Time, a workforce monitoring SaaS tool. The acquisition brings together two companies with similar missions to provide a more complete customer service solution.

Playvox founder and CEO Oscar Giraldo founded the company in 2012 and has been quietly building it into an international business with brand name customers like Dropbox, Electronic Arts and Wish. The company’s Workforce Optimization platform works as a layer on top of customer service center management tools like Zendesk and Salesforce Service Cloud, allowing management to monitor digital channels and give customer service agents feedback to help them do their jobs better.

“When you call a contact center or a company, you may hear that ‘this call may be recorded for quality and training purposes’. So Playvox is a technology that works on the backend of [the customer service system] to manage the workforce that is responsible for providing a great customer experience,” Giraldo explained. It does this, but instead of for calls, it focuses on chat and email interactions.

Giraldo got the idea for the business nine years ago when he was working as a software engineer in Argentina and toured some customer service centers, where he observed a lot of disgruntled and unhappy employees. He wanted to start a company that would help give feedback to these employees in a more constructive and positive way.

“Instead of the traditional approach of customer service QA that was punishing the agents [for mistakes], what we do is we use that data to train them with a learning management system that is integrated in the platform, and have coaching tools that allow our customers to provide timely feedback to the agent so they can change their behavior for the better,” he said.

The Agyle Time acquisition enables the company to expand beyond this feedback system into customer service workforce scheduling and position them to compete in the enterprise market with a more complete toolset. “What we see is that combining the quality management agent optimization tools that Playvox has built with Agyle Time’s workforce management will allow us to be a unique vendor in the marketplace,” Giraldo said.

As for Five Elms, it’s a firm that invests between $ 4 and $ 40 million in companies that have between $ 2 and $ 20 million in revenue. They like SaaS companies in atypical places with portfolio companies in Fayetteville, AK, Columbus, OH and Brisbane Australia. Playvox fits nicely in that group.

“Playvox continues to deliver extraordinary products, add renowned brands to its customer base, and attract exceptional executives because of its company values and culture,” Ryan Mandl, managing director at Five Elms Capital said in a statement.

Startups – TechCrunch

Danish startup Oveo lands €1 million to help companies manage their SaaS tools

Copenhague-based SaaS startup Oveo.io has just raised €1 million in pre-seed funding from PreSeed Ventures, angel investor Ole Andersen and the Danish state’s investment fund, Vaekstfonden. Founded in 2019, Oveo.io is an intelligent SaaS platform that gives a complete, automated overview of all the company’s additional SaaS platforms. A lot of companies use endless SaaS…

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Twitter acquires Dutch newsletter startup Revue: Here’s all you need to know

Revue

In a recent move, Twitter has acquired Revue, a Utrecht-based email newsletter service. However, the exact financial terms of the acquisition were not disclosed. This acquisition is part of an effort to expand its business and allows users to earn money from their followers. 

Founded by Martijn de Kuijper, and Mohamed El Maslouhi in 2015, Revue makes it easy for writers and publishers to send free and paid editorial newsletters. 

Fee lowered to 5 per cent

Twitter, in an official blog post, says, “Revue will accelerate our work to help people stay informed about their interests while giving all types of writers a way to monetise their audience – whether it’s through the one they built at a publication, their website, on Twitter, or elsewhere.”

Post this acquisition, Twitter will be making Revue’s Pro features free for all accounts and lowering the fee charged on paid newsletter fee to 5 per cent from 6 per cent. 

Martijn, Founder, Revue, says, “We’ve made these changes so that everyone can be a creator on Revue, with the opportunity to scale their newsletters and a paying audience without the added fees or obstacles that can limit growth.”

As a part of joining Twitter, Revue is building a new version for larger creators and publications. This will give users more control, offers new features ranging from custom designs to tools to manage audience, cross-promote newsletters, and include subscription offers.

“Twitter is uniquely positioned to help organisations and writers grow their readership faster and at a much larger scale than anywhere else,” Kayvon Beykpour, Twitter’s head of product, said in a blog post announcing the deal. “Our goal is to make it easy for them to connect with their subscribers while also helping readers better discover writers and their content.”

Remain standalone service

Revue will continue to remain as a standalone service within Twitter, with its team focused on improving the ways writers create their newsletters, build their audience, and get paid for their work. Twitter is planning to expand the team across various areas like engineering, design, research, and data science.

The Dutch company has customers including Vox Media, Chicago Sun-Times, the Markup and competes with services like Substack.

Twitter executives in an official blog post, concludes, “This is just the first step for us as we continue to enhance the public conversation on Twitter, and we welcome all creators – from experts and curators to journalists and publishers – to join us on our journey.”

Startups – Silicon Canals

SaaS startup studio eFounders launches a fintech startup studio

eFounders is expanding its focus by creating a second startup studio called Logic Founders. This time, Logic Founders is going to focus on fintech startups exclusively. Camille Tyan (pictured above) is going to lead the new studio.

Over the past ten years, eFounders has launched dozens of software-as-a-service companies trying to improve the way we work. Portfolio companies include Front, Aircall and Spendesk.

Camille Tyan previously co-founded PayPlug, a payments company that was acquired by Natixis (Groupe BPCE). He plans to follow the eFounders model centered around a new vertical. Logic Founders will come up with ideas for new startups. It’ll recruit two co-founders and start working on the product for the first 12 to 18 months of the company.

Ideally, the startup finds product-market fit and raises a seed round after this initial phase. The startup studio keeps a stake in the startup but it moves on so that it can focus on new projects.

If you’ve been following eFounders closely, the startup studio has already worked on several fintech companies, such as Spendesk, Upflow, Multis and Swan. New fintech projects will likely fall under the Logic Founders umbrella.

The studio says it will launch API-first financial products. It is riding the embedded finance trend — many believe financial products will be distributed by platforms that aren’t primarily focused on finance but could benefit from fintech features. You can expect companies working on payments orchestration, asset securitization, lending APIs, crypto and B2B identity.

Startups – TechCrunch

[Jasper in The Times of Israel] Israeli startup helps shunned professionals get credit cards

Owning a credit card has never been more vital. The pandemic is forcing millions of people to stay home and ramp up their reliance on electronic payments. But the financial institutions that issue credit cards are making it tougher, not easier, to get credit.

Read more here.

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