Best Network Security Software

Is your malware protection service not cutting it? Do you want more than basic protection for your network?

Poor security for your devices can lead to disaster. You need network security software that defends against all kinds of attacks.

Network security software gives you way more than just virus protection. It comes with features from ransomware protection to VPN access to ensure you don’t get caught with your guard down.

Different providers offer different features, and not all of them will benefit you. But you can still get software within your budget that has everything you need.

To help you choose, check out the best network security software of 2020.

The Top 7 Best Network Security Software Solutions

  1. Kaspersky Total Security-Best for Adaptive Security
  2. Bitdefender Total Security-Best for Comprehensive Features
  3. Webroot Internet Security Plus-Best for Fast Performance
  4. Norton 360 Deluxe-Best for Protecting Multiple Devices
  5. ESET Smart Security Premium-Best for Configurable Settings
  6. McAfee Total Protection-Best for Identity Theft Monitoring
  7. Trend Micro Maximum Security-Best for User-Friendly Security

Finding the right network security system for you means knowing what each one does best. Check out our reviews of these solutions to help you make a decision that protects you.

#1 Kaspersky Total Security—Best for Adaptive Security

  • Stop attacks in real time
  • Keylogger protection for Windows
  • GPS child locator
  • Starts at $ 44.99

Try it today!

Kaspersky is one of the biggest names in network security, and for a good reason. It has adaptive protection that can tell you when you have a weak password and stops network attacks in real-time.

Kaspersky’s keylogger protection for Windows helps you guard your sensitive data, like banking and financial information. With a VPN to encrypt data using a 128-bit AES cipher, it hides your IP address so that no one can track your browsing habits. Plus, the anti-hacking feature prevents ransomware from getting into your network.

Kaspersky Total Security updates your software, protects you from unauthorized webcam use, and backs up your files. The software comes with a firewall, but it won’t bother you with popups. You can even use the Safe Kids module to set up parental controls if you need them.

With proactive detection as part of a three-layer defense, Kaspersky identifies and locates your device’s vulnerabilities and potential threats, then blocks cyber threats and removes immediate dangers.

Kaspersky Total Security is their best protection, starting at $ 44.99 with features like:

  • GPS child locator
  • File protection
  • Password manager

You can use this package for up to five devices with Mac, Windows, iOS, and Android operating systems.

The Total Security package doesn’t cost much more than Kaspersky’s regular anti-virus package, and it lets you configure your protection. The small bump in price makes it worth the premium protection.

#2 Bitdefender Total Security—Best for Comprehensive Features

  • Up to 56% off
  • Firewall + virus & ransomware protection
  • Uses AI to detect threats
  • Starts at $ 39.98

Try it today!

If you’re looking for tons of features, you can stop here.

Bitdefender Total Security gives you a more comprehensive range of them than any other network security system available, including:

  • Antivirus
  • Ransomware protection
  • Firewall
  • Wi-Fi security advisor
  • Safepay for online banking
  • File shredder
  • Password manager
  • Vulnerability scanner
  • Webcam and microphone protection
  • Parental controls

If you’re not impressed yet, Bitdefender uses AI to anticipate and detect threats, and then it blocks them before you even know they exist. It even keeps its resource use low, so you won’t notice any lag when using your device.

Bitdefender’s VPN encrypts internet traffic, so you can browse anonymously and keep your data away from prying eyes. Its anti-phishing software also makes sure no one can steal your information in disguise.

You can cover up to five devices with Windows, Mac, iOS, and Android for $ 39.98. And if you don’t want any interruptions, just set it to work, gaming, or movie mode. Bitdefender will talk to you when you’re ready.

#3 Webroot Internet Security Plus—Best for Fast Performance

  • Simple software
  • Master password encryption
  • Firewall and anti-ransomware
  • Starts at $ 44.99/year

Try it today!

Webroot Internet Security Plus with antivirus gives you super lightweight software for your devices. It barely affects performance and may even speed up your device when security threats don’t weigh it down. Its speedy scan times protect you without the wait.

With real-time anti-phishing, Webroot’s software blocks threats online instantly. Combine that with its firewall and anti-ransomware, and you have comprehensive protection for your device. With the LastPass password manager and constant identity theft protection, your personal information stays secure in your network.

Webroot operates with Windows, Mac, Android, and iOS, but check the features that come with each operating system. The iOS app is a little more limited than the rest in that it doesn’t come with malware scanning.

You get protection for three devices with Internet Security Plus for $ 44.99 per year, or you can upgrade to Internet Security Complete for 5 devices for $ 59.99 per year. The Complete package includes a few additional features, such as eliminating traces of your online activities and giving you 25GB of secure online storage.

If you’re not satisfied, the company offers a 70-day money-back guarantee.

#4 Norton 360 Deluxe—Best for Protecting Multiple Devices

  • Protect up to 5 devices
  • Integrated VPN
  • School Time setting
  • Starts at $ 39.99/year

Try it today!

Norton 360 Deluxe comes with many of the features you’d expect of a high-quality network security system. But it gives them an upgrade.

While its protection for up to five devices isn’t unique on its own, its integrated VPN is. You keep everyone on your network safe while saving money when you don’t have to buy a separate VPN. This protection works for all your devices, including Windows, Mac, Android, and iOS.

Norton 360 Deluxe has SafeCam webcam monitoring, dark web protection for US users, and some of the best parental controls on the market. You can track your kids’ device usage with in-depth monitoring and mobile device GPS tracking. The parental controls even include a School Time setting, which minimizes distractions so that your child can study in peace.

With a 50GB cloud backup, you can make sure none of your data gets lost. The smart firewall detects and predicts threats, so you don’t have to worry about anyone invading your network. Norton 360 Deluxe comes with online threat protection, including Wi-Fi, to fill in any holes in your network.

You can get Norton 360 Deluxe for $ 39.99 per year. Norton does have more advanced packages with credit monitoring, fictitious identity protection, and court records scanning. But unless you’re exceptionally concerned about your protection, Deluxe gives you more than enough.

#5 ESET Smart Security Premium—Best for Configurable Settings

  • Password manager
  • Protect from phishing
  • Anti-theft on laptop
  • Starts at $ 59.99

Try it today!

ESET looks out for you even when you’re not using your device. With exceptionally secure data protection and password management, you have everything you need to keep your information safe.

ESET Smart Security Premium has antivirus software that protects you from phishing and ransomware to secure your confidential information. It encrypts your files and removable media, and it comes with an anti-theft system for your laptop.

If you’re a network security software geek, you’ll like ESET’s flexible configurations. You can choose what you want to protect and how. Set it up to tell you what you want to know and leave out what you don’t.

Though the Advanced Protection is the most popular (and a little cheaper), the Smart Security package goes the extra mile to keep you safe with features like:

  • Password safety
  • Storage features
  • Photo encryption

If you have kids and need parental controls, ESET might not be your top choice. The controls are there, but they’re pretty basic.

With 110 million users worldwide, ESET is a trusted name in the network security system industry. Its Smart Security Premium works on Windows, Mac, Android, and Linux.

You can get this package for $ 59.99 per year for one device, though you’ll have to pay an extra $ 10 for every additional device you plan to cover. If you want to see whether it’s worth it, you can try the software free for 30 days.

#6 McAfee Total Protection—Best for Identity Theft Monitoring

  • Creat private connections
  • Identity theft monitoring
  • Wi-Fi protection
  • Browse safely

Try it today!

With no VPN usage limit, McAfee Total Protection turns any unsecured network into a private connection. It offers some of the most high-class anti-virus software on the market. With over 500 million customers, McAfee is one of the oldest and most trusted names in the network security business.

This Individual & Couples package comes with identity theft monitoring, which many other reasonably priced network security systems don’t. This multi-layered protection tells you if your information gets leaked on the internet and stores your passwords to make sure you and your personal data aren’t vulnerable to fraud.

McAfee keeps cookies and temporary files out with award-winning performance and even pauses annoying auto-play videos for you. You can configure its firewall to keep out the right stuff and only alert you when you want it to.

This software has tools designed to boost your device’s performance and prevent any slow-down that comes with extra protection. It even makes it easy to see potentially dangerous sites by color-coding links.

You can get protection for up to five devices for $ 24.99 per year with a two-year subscription on the Individual & Couples plan. Don’t limit yourself to the single-device version, as this one is only $ 5 more per year, and you get more devices and features. However, for just $ 29.95 per year, you could also go with the Family plan for 10 devices, and includes their Safe Family feature for mass protection.

#7 Trend Micro Maximum Security—Best for User-Friendly Security

  • User-friendly interface
  • Protect up to 5 devices
  • 50% discount
  • Starting at $ 39.95

Try it today!

Trend Micro Maximum Security’s user-friendly interface makes it easy for anyone without deep tech knowledge to get the protection they need. It’s streamlined and easy to configure, so it works well for beginners who want to tailor their security without complication.

With multi-layer anti-ransomware and above-average URL filtering, this software makes you feel safe while you browse. And social network protection lets you interact online without worrying about someone stealing your information.

Trend has countermeasures to guard against data theft and a vault that lets you safely store confidential or personal files. Its integrated password manager means it remembers your passwords, so you don’t put your information at risk. It even gives you parental controls, so your kids stay safe, too.

If you’re looking for something more advanced, Trend Micro Maximum Security might not be your thing. While you can configure its features to work for you, it doesn’t have the low-level flexibility that some tech gurus want. That’s the trade-off for beginner-friendly software.

You can cover up to five devices for $ 39.95 per year. If you want to try it before you buy, you can test it out with a 30-day free trial.

How to Find the Best Network Security Software for You

When you need network security software, it helps to know what makes it perform better. Protection varies between packages and companies, so make sure you do your research before you buy. Consider these security features when you look.

Access Control

Access control lets only authorized users you choose into your network. It also gives you the ability to limit access for other users as much as necessary.

This feature ensures that even people you want to access your network can’t become potential security threats. With it, you can allow certain users access only to specific parts of the network to avoid any disasters.

Anti-Malware Protection

Anti-malware protection guards against viruses, trojans, spyware, and other threats trying to infect your system. Anti-malware software identifies the threats before they get into your device and corrupt files or steal your information.

Malware infections can render your device useless over time, making it all the more important to have a high-quality anti-malware feature.

Data Loss Prevention

Data loss prevention helps guard against human error—yes, even yours. It makes sure that your data stays protected so that you don’t lose it by mistake. It also keeps a watchful eye to ensure no external threats compromise your personal information.

Firewalls

Firewalls manage traffic so that authorized traffic has the access it needs, and unauthorized traffic can’t get through. In other words, it protects the border between your network and the internet.

Firewalls ensure you don’t experience any unwanted network traffic and block threats from unsecured websites early, so your device keeps running the way it should.

Virtual Private Network

A virtual private network (VPN) is one of the most essential features when upgrading your security from a basic package. It authenticates all devices within the network, as well as the people accessing them.

VPNs make sure no one else can see what happens within your network without permission. That also prevents you from becoming a target of online threats.

Web and Wireless Security

You need access to the internet, but you want to make sure your device is safe while you’re online. Web and wireless security ensure that you can access the internet without risk through your network.

This type of protection prevents threats from using your browser to target you. And since wireless networks are generally less secure than others, a network security system should give you extra protection.

Summary

Whether you need a network security system package that keeps your PC running at top speed or your smartphone on its toes, each of the tools on this list has something to offer. Your software should give you the most comprehensive protection possible. Plus, you want great value for your money.

Consider how the options stack up against the basic and more advanced features you want. Before you buy, test the software and research its strengths and weaknesses.

Then, choose one based on the protection you get for the number of devices you need.

The best network security software should guard your devices at their most vulnerable, no matter where that is.

Quick Sprout

Need to sell software licenses, looking to outsource this part.

So basically I have a desktop app. There's a demo version, and a paid version.

Having the paid version means to buy a software key, introducing it in the software, which validates it against a server.

I could build this part but I don't really want to do it. Also all the billing, taxes and stuff… just too boring and time consuming.

I've seen Gumroad offers a service to manage it, but I'm based in the EU and it has no bank deposit to EU banks, only paypal (which is a problem), and I see no payment options for customers outside the west. VISA, Mastercad, the usual stuff.

I've contacted FastSpring, they didn't reply yet, but they are not transparent with pricing which puts me off a little.

Does anyone here experience with this? I really want to avoid setting up my own bloated ecommerce and spend time managing it. I want time for developing and marketing.

submitted by /u/iagovar
[link] [comments]
Startups – Rapid Growth and Innovation is in Our Very Nature!

Best Knowledge Base Software

Knowledge base software has become a must-have in the world of customer service.

They’ve virtually eliminated the need to print and ship physical copies of instruction manuals for products and services.

Knowledge bases also improve customer support efficiencies. With self-help articles available 24/7, customers and employees can find solutions to problems without calling or chatting with a customer service representative. This drastically reduces wait times for customers and lowers the number of ticket support requests that teams have to complete.

In today’s day and age, customers want answers immediately. Phone, email, live chat, and ticket support don’t always provide that, and they may not be available on nights or weekends.

But trying to include self-help content on a traditional web page isn’t very realistic. Knowledge base software has everything businesses need to create a self-help database easy for users to search and navigate.

What’s the best knowledge base software on the market today? Find out below.

  • Scale up your business’s support
  • Google-like search feature
  • Drag and drop files and articles
  • Free 14-day trial

Try it today!

The Top 8 Best Knowledge Base Software

  1. Helpjuice — Best Knowledge Base Software For Scalable Support
  2. Document360 — Best For Technical Documentation
  3. Zendesk — Best All-in-One Customer Support Suite
  4. ServiceNow — Best Knowledge Base Software For IT Service Management
  5. HelpSite — Best For Simple FAQ Support Pages
  6. ProProfs Knowledge Base — Best Beginner-Friendly Knowledge Base Software
  7. KnowAll — Best Knowledge Base Theme For WordPress
  8. Tettra — Best Knowledge Base Software For Internal Use

After extensive research and testing, I’ve narrowed down the best eight knowledge base solutions that I can confidently recommend. The reviews below contain more information about the features, benefits, prices, use cases, and potential drawbacks of each software on the list.

#1 – Helpjuice — Best Knowledge Base Software For Scalable Support

  • Scale up your business’s support
  • Google-like search feature
  • Drag and drop files and articles
  • Free 14-day trial

Try it today!

Helpjuice is one of the most popular knowledge base solutions on the market today. The software is trusted by 130,000+ users from thousands of companies, including Amazon, Hertz, Virgin Mobile, and the World Health Organization.

It’s fully customizable, easy to use, and built to scale.

Helpjuice is perfect for growing teams with lots of customer service representatives. Teams can collaborate, comment, and reply to knowledge base content to improve articles in real-time. Its simplicity allows new team members to start using the software immediately without a steep learning curve.

Companies can sign up for Helpjuice and deploy a knowledge base in a matter of minutes.

Some of the top features and advantages of Helpjuice include:

  • Robust “Google-like” search feature
  • Dozens of knowledge base themes
  • Intelligent analytics (what users search, the impact of articles, topic preferences, etc.)
  • Ability to drag-and-drop files into articles
  • Inter-linking similar articles
  • Manage multiple versions of knowledge base content
  • Limitless formatting
  • Easy to add videos, images, and other useful visuals

Overall, Helpjuice has everything you could possibly need in a knowledge base solution. Their customer support team is fantastic, and they even offer free expert customization.

Here’s a quick look at the plans and pricing:

  • Starter: $ 120 per month (up to 4 users)
  • Run-Up: $ 200 per month (up to 16 users)
  • Premium Limited: $ 289 per month (up to 60 users)
  • Premium Unlimited: $ 999 per month (unlimited users)

As you can see, the software accommodates teams of all sizes. All features are offered with each plan. Pricing is based on the number of users on your team.

Try Helpjuice for free with a 14-day trial.

#2 – Document360 — Best For Technical Documentation

  • Create effective SOPs
  • SEO-friendly software
  • Powerful integrations
  • Free with a 14-day trial

Try it today!

Document360 is another popular solution in the knowledge base software space. It’s used by organizations like Harvard University and Microsoft.

The software makes it easy for businesses to create SOPs, internal knowledge bases, and self-service tools for customers.

Document360 really stands out from the crowd with its support for technical documents. As someone who has written countless how-to guides, tutorials, system documents, user guides, and release notes, I appreciate how this software accommodates technical writers.

Here’s a closer look at the top features of Document360:

  • Advanced portal for content producers and editors
  • Drag-and-drop category manager
  • WYSIWYG (what you see is what you get) editor
  • Article versioning and rollback support
  • Detailed analytics and user feedback
  • SSL encryption
  • Role-based permissions and SSO

The software is SEO-friendly and integrates with popular tools, like Slack, that many businesses are already using. This is perfect for team collaboration.

Document360 offers simple and transparent pricing:

  • Startup: $ 49 per month
  • Business: $ 149 per month
  • Enterprise: $ 299 per month
  • Enterprise Plus: Custom pricing

Plans are primarily based on storage, team accounts, monthly page visits, and knowledge base versions. Try Document360 for free with a 14-day trial.

#3 – Zendesk — Best All-in-One Customer Support Suite

  • Build robust knowledge bases
  • Enable omnichannel support
  • Fantastic agent dashboard
  • Comes with 30-day free trial

Try it today!

Zendesk is arguably the most popular customer service software on the market today. It’s trusted by 200,000+ companies of all sizes across every industry.

But Zendesk is more than a general customer service tool. It’s a complete customer support suite that includes knowledge base features.

The Zendesk Guide module is included in the Support Suite. This is the tool that Zendesk customers use to create self-service knowledge bases. The software makes it easy to create a complete help center, community forums, and even AI-powered article suggestions for customers.

As an all-in-one support tool, Zendesk provides solutions that go above and beyond a basic knowledge base. You’ll also benefit from:

  • Omnichannel customer support via email, chat, and phone
  • Ticket support
  • Social media messaging support
  • Dashboards and reporting tools
  • Complete customer service agent workspace

There are two different versions of the Zendesk Support Suite—Professional and Enterprise. These start at $ 89 and $ 149 per agent, respectively.

If you just need a standalone knowledge base solution, Zendesk is probably too much for your needs. But companies seeking an all-in-one support tool will find that Zendesk delivers an exceptional value. Try it free for 30 days.

#4 – ServiceNow — Best Knowledge Base Software For IT Service Management

  • Customer & employee self-service
  • Great for IT knowledge bases
  • Manage customer feedback
  • Export Word docs to library

Try it today!

ServiceNow is a bit unique compared to other knowledge base solutions on the market today.

It’s actually branded as a workflow management tool. But it has a knowledge management solution designed to provide self-help to both customers and employees.

The knowledge management feature is available with ServiceNow’s IT service management (ITSM) solutions. It’s used by 6,200+ enterprise customers like Deloitte and American Express.

Some of the top features and benefits of using ServiceNow as a knowledge base tool include:

  • Integrates with Microsoft Word Online for a simple authoring experience
  • Self-service insights
  • Machine learning to identify knowledge gaps
  • Create knowledge articles during incident management or work processes
  • Feedback management tools
  • Article versioning

ServiceNow makes it easy to increase customer and employee satisfaction. It ultimately helps ITSM teams manage support more efficiently.

There are two versions of the software—ITSM and ITSM Professional. Contact the ServiceNow team to request a quote and schedule a demo.

#5 – HelpSite — Best For Simple FAQ Support Pages

  • Create mobile-friendly FAQ pages
  • Advanced search capability
  • Employ smart contact forms
  • Starts free

Try it today!

HelpSite is best known for its simplicity. Unlike some of the other knowledge base solutions on the market today, it doesn’t come with an overwhelming amount of unrelated features.

The software is straightforward and makes it easy for businesses to create clean FAQs and knowledge base articles.

HelpSite is a great option for smaller businesses that don’t have complex needs. The software is still a reliable option for creating a knowledge base from scratch but doesn’t go above and beyond with extra support tools.

Noteworthy highlights and benefits of HelpSite include:

  • Mobile-friendly FAQs and knowledge base
  • Searchable knowledge base
  • Smart contact forms with auto-suggest help articles
  • Simple admin interface
  • Customizable features

HelpSite also gives users the ability to control the accessibility of help articles, which is perfect for creating an internal knowledge base for your team.

There are five different plans and price points to choose from:

  • Free: $ 0
  • Standard: $ 14.99 per month
  • Gold: $ 49.99 per month
  • Plus: $ 99.99 per month
  • Enterprise: Custom pricing

I’d recommend the Gold plan, at a minimum. It includes 2,500 articles, 50 team members, a custom domain, custom HTML/CSS, SSL on the custom domain, and custom redirects. The free plan comes with HelpSite branding on the page, which isn’t viable for business use.

Try HelpSite for free with a 30-day trial.

#6 – ProProfs Knowledge Base — Best Beginner-Friendly Knowledge Base Software

  • Very simple and beginner-friendly
  • Make a knowledge base in 5 minutes
  • Integrates with 100+ platforms
  • Starts with a free plan

Try it today!

ProProfs Knowledge Base is my top recommendation for beginners. This software makes it easy for anyone to create a knowledge base in less than five minutes.

But don’t let the simplicity fool you. ProProfs Knowledge Base is trusted by big organizations like Sony, Dell, Cisco, Yale, and DHL.

ProProfs Knowledge Base integrates with more than 100 third-party CRMs, chat tools, and help desk solutions. Examples include Salesforce, Google Analytics, Olark, and Freshdesk. These integrations allow businesses to extend the functionality and capabilities of ProProfs Knowledge Base.

Some of the top features and benefits of the software include:

  • Internal knowledge bases
  • User guides
  • Manuels
  • Wikis
  • Help centers
  • Team collaboration tools

ProProfs Knowledge base is perfect for all technical skill levels. There’s nothing to download, and no HTML or coding knowledge is required.

There’s a free plan for basic use, but I can’t say that I recommend it. The two paid plans—Essentials and Premium—start at $ 0.30 and $ 0.50 per page per month, respectively. You can add a help desk solution to your plan as well, starting at $ 4 per month.

Try any ProProfs Knowledge Base plan for free with a 15-day trial.

#7 – KnowAll by HeroThemes — Best Knowledge Base Theme For WordPress

  • Easy to deploy on WordPress
  • Make searchable knowledge bases
  • Extremely customizable
  • Starts at $ 149

Try it today!

KnowAll is a bit unique compared to some of the other solutions on the market today. It’s a WordPress theme that can easily be installed to add knowledge base functionality to any WordPress site.

More than 25,000 sites rely on KnowAll to power their knowledge bases.

If you run a WordPress site and want to control your knowledge base directly within your WP dashboard, this will be the best option for you.

Top features and benefits of KnowAll include:

  • Searchable knowledge base
  • Works on desktops, smartphones, and tablets
  • Actionable insights and analytics
  • Article feedback
  • Transfer analytics
  • Useful shortcodes and widgets
  • Article attachments

Like most WordPress themes, KnowAll is flexible and really easy to customize. It’s used by sites across a wide range of industries.

There are three different packages to choose from:

  • KnowAll Essential: $ 149
  • KnowAll Plus: $ 199
  • KnowAll Pro: $ 299

All purchases are backed by a 30-day money-back guarantee from HeroThemes.

#8 – Tettra — Best Knowledge Base Software For Internal Use

  • Build policy and SOP libraries
  • Slack & G Suite integration
  • Free plan for up to 5 users
  • Comes with free 30-day trial

Try it today!

Many knowledge base solutions offer the ability to create resources for employees. But Tettra is specifically designed for internal knowledge bases.

It’s trusted by high-performance teams like HubSpot, Wistia, AngelList, Meet Edgar, and more.

The software provides a centralized location for crucial policies, procedures, and documents. It’s really useful for onboarding new team members. Employees love to have this type of internal resource at their disposal for self-help purposes.

What makes Tettra unique is the way it operates. Organizations can empower employees to contribute and add new articles continuously.

Other top features include:

  • Robust search functionality
  • Integrates with tools like Slack, G Suite, and more
  • Team collaboration and sharing features
  • Admins can manage user roles and permissions
  • Ability to restrict access to certain information

Tettra has a free plan for small teams with up to five users. The plan is not super restrictive, but it doesn’t come with the ability to change user permissions.

Paid plans start at $ 99 per month for up to ten users. Additional users start at $ 8 per month. Larger organizations can contact Tettra for a custom Enterprise quote.

Take advantage of Tettra’s 30-day free trial.

How to Find the Best Knowledge Base Software For You

There are certain factors and qualifications I used to narrow down the top picks listed above. You can use the same methodology as you’re shopping around and comparing different knowledge base solutions for your business.

Generally speaking, there’s no “best for all” knowledge base software. It depends on what you need. The considerations mentioned below will make this decision easier for you.

Type of Knowledge Base Software

Knowledge base software comes in all different shapes and sizes. In addition to standalone tools, lots of all-in-one help desk and customer support software come with knowledge base modules. There are even knowledge base WordPress themes and knowledge base solutions built for ITSM.

If you want to take your customer service to the next level, consider an all-in-one support suite. Otherwise, a standalone knowledge base software will be just fine.

Public vs. Internal

Most people associate knowledge base software with customer service. But these tools are also extremely useful for internal support.

Employees can reference an internal knowledge base for onboarding questions or self-help with specific procedures. This improves efficiencies and prevents managers from having to answer the same questions time and time again.

Some knowledge base software allows admins to control whether an article is for public or internal use. But there are certain platforms explicitly built for internal knowledge bases.

Text Editor

If it’s difficult to write and create an article, the quality of the content will suffer. The best knowledge base solutions have simple text editors. They give writers the ability to add images and videos and highlight important sections of an article.

This feature is crucial for technical documentation, as the content in those articles can sometimes be challenging to follow. A simple text editor will make things easier for the person writing the articles, ultimately improving end-users’ experience.

Analytics and Reports

Analytics will help businesses identify top-performing help articles. They’ll also help companies improve articles that aren’t answering questions sufficiently.

It’s useful to see what types of questions people are searching for. You can then create more content within those categories instead of wasting time improving articles with zero views.

Conclusion

What’s the best knowledge base software? With so many great options on the market today, it’s unrealistic to name just one.

Helpjuice is my top recommendation for businesses scaling their support teams. Document360 is the best choice for technical documentation. For an all-in-one customer support suite that goes beyond a knowledge base, try Zendesk. ServiceNow is my top pick for ITSM.

HelpSite and ProProfs Knowledge Base are both great options for beginners. KnowAll is the best knowledge base WordPress theme, and Tettra is the best internal knowledge base tool.

Regardless of your business size or industry, you can find a knowledge base software that accommodates your needs by following the recommendations in this guide.

Quick Sprout

Best Idea Management Software

Every leader understands the importance of innovation.

In the fast-paced rhythm companies find themselves in, they’ll always face competition—it’s inevitable.

But the crux of this competition depends on how fast business owners can realize, develop, and implement ideas for their new products.

“There’s no good idea that can’t be improved on.“ – Michael Eisner, the CEO of Walt Disney Corporation.

And while we completely agree with Eisner that the only way to profit from good ideas is to improve them continually, identifying and improving upon good ideas is a task easier said than done considering their intangible nature.

So, what should you do to add that tinge of innovation to your products? Start taking idea management seriously.

Idea management software is a collection of tools designed to help companies identify and develop the best ideas, whether from employees, customers, or other public members.

Today, we’ll look at some of the best idea management software available on the market.

The Top 5 Best Idea Management Software Options

  • Ideanote – Best for New Product Launches
  • Aha! – Best for Strategic Planning
  • Idea Box – Best for Remote Teams Worldwide
  • Crowdicity – Best for Brainstorming
  • Miro – Best for Cross-Functional Team Collaboration

Let’s discuss each of these software tools in more detail below.

#1 – Ideanote – Best for New Product Launches

  • Great for collaboration
  • Flesh out ideas with ease
  • Appealing, friendly UI
  • Bring a new product to life

Sign up today!

Ideanote helps you ideate, develop, and implement new ideas quickly and effectively, making it one of the best idea management software tools you can get your hands on.

The platform acts as a central hub for all your ideas to form a properly streamlined process to produce actions, leading to their fruition. You can scale your innovation, going from one team to the whole company with ease.

It can support an unlimited number of missions, projects, and ideas, subject to licensing limitations based on the plan you purchase. Plus, users can launch idea collections for new products, processes, and solutions in seconds. You create a Kanban-style product roadmap to set your company up to easily track every step from conception to product launch.

There’s no cap on the number of missions you create. Once done, you can share them via links and email invites, as well as procure the complete timeline of every activity associated with a specific mission. Identifying the top innovator in your organization is also possible.

Ideanote has a clean, uncluttered interface to keep everyone in the loop. Every user gets their unique profile, allowing them to monitor the progress of their suggestions. You can use the idea interface to fully outline your ideas up to 2,000 words, along with the flexibility to attach supporting documents, pictures, and videos.

We also like the powerful collaboration tools that enable teams to request additional input, invite other parties to evaluate the ideas, and target solutions. Plus, the integrated analytics solution supports reporting and idea tracking.

And that’s not it! You can take advantage of other great features like idea ranking, polls, collaboration, engagement monitoring, discussion threads, and so on.

Some additional features of Ideanote include:

  • Activity/News Feed
  • Mind map
  • Workflow management
  • Status tracking
  • Gamification
  • Trend tracking

Pricing

Ideanote offers three plans:

  • Starter – $ 249 per month for one team, one admin, and up to 100 ideas
  • Business – $ 649 per month for five teams, five admins, and up to 500 ideas
  • Enterprise – $ 2899 per month for 10 teams, 10 admins, and unlimited ideas

#2 – Aha! – Best for Strategic Planning

  • Powerful integrations
  • Great post-ideation coordination
  • Simple to share & collaborate
  • Manage projects strategically

Sign up today!

Aha! is a cloud-based project management solution for any size business in all kinds of industries like education, non-profit, medical, marketing, and IT services.

The primary purpose behind developing this software was to create an easy to use and high-quality idea and product management suite.

Aha! users get two products: an ideas product and a roadmap product. While the former allows users to crowdsource ideas, feedback, and comments from employees, partners, and customers, the latter facilitates strategic planning and analyzing potential scenarios.

The software integrates more than 30 popular applications, including Google, Slack, Jira, and Azure. As such, it supports agile and scrum workflows, allowing users to create product, technology, consulting, manufacturing, and marketing roadmaps.

The ideas product comes in two versions, a basic Ideas Essentials and the more sophisticated Ideas Advanced. These include tools for scoring ideas, managing approvals, and prioritizing requests. On the other hand, the roadmap products incorporate Ideas Essentials with useful tools to facilitate strategizing.

Aha! is cloud-hosted and comes with a separate mobile application that enables users to work away from their desks. Moreover, data encryption and compliance with European General Data Protection Regulations, EU-US Privacy Shield, and the Cloud Security Alliance ensure top-notch security.

Some standout features of Aha! are:

  • Crowdsourcing ideas
  • Build roadmaps
  • Set strategy and plan releases
  • Share presentations
  • IP address access control
  • Advance license management

Pricing

As mentioned before, there are two products: ideas and roadmaps. The Ideas product has two plans:

  • Ideas Essentials – $ 39 per user per month
  • Ideas Advanced – $ 59 per user per month

As for the roadmaps product, all plans include the Ideas Essentials package and has three options. Premium is $ 59 per user per month, Enterprise is $ 99, and Enterprise+ is $ 149.

#3 – Idea Box – Best for Remote Teams Worldwide

  • Made for collaboration
  • Detailed status tracking
  • Easy-to-use builder
  • Simple for anyone to use

Get in touch today!

Idea Box by Brightidea is one of the most advanced idea management software. Its user-friendly platform is designed to engage your workforce located across the globe and promote a culture that supports innovations.

It has a very intuitive interface, complete with drag-and-drop tools to manage ideas.

You can collect, share, evaluate, and collaborate on ideas to develop the perfect solution to accelerate your organization’s growth. It also has a digital suggestion box that acts as a pipeline for ideas to keep everyone on the same page.

The software includes other useful features as well. Polls, feedback management, trend tracking, idea ranking, mind mapping, crowdsourcing, activity feed, and status tracking, among others, can be instrumental in bringing your ideas to fruition.

Idea Box features discussion management that provides users with a collaboration platform to share and comment on ideas. Users can add new comments based on teams, topics, and ideas on a physical map.

Creating microsites focused on specific issues or challenges is also possible. You can evaluate solutions via a unique scoring mechanism based on idea feasibility and cost-effectiveness.

Some additional features of Idea Box include:

  • Engagement metrics
  • Mobile collaboration
  • Drag-and-drop builder
  • ROI tracking
  • Transparent evaluations

Pricing

Idea Box hasn’t provided any pricing information on this website. You’ll have to contact its sales teams to obtain a quote. However, you can request a demo first to see the tool.

#4 – Crowdicity – Best for Brainstorming

  • Generate brilliant ideas
  • Used by brands like P&G
  • Collaborate on mobile & desktop
  • Extraordinarily user-friendly

Get in touch today!

Crowdicity is an excellent innovation and idea management software that comes with a comprehensive set of features to help users discover great ideas and allow input from anyone.

Users can easily configure innovation challenges, which the community responds to with their own ideas. They can identify their target audience and allow authors to upload additional material to support ideas like pictures, videos, and documents.

Every challenge can be broken down into different categories or kept as a single direct question to make brainstorming simple and effective.

The main aim here is to ensure the whole community or specific team discuss and collaborate better. After all, getting input from the right people will ensure better idea management. Crowdicity helps businesses foster innovation by being an employee-facing tool.

Setting up and launching Crowdicity doesn’t require any technical skills. Anyone can use it. While the software tool lacks quantitative tools offered by its rivals, it does come with live chat, file uploads, ideas sharing, and content filters.

Other features of Crowdicity include:

  • Brainstorming
  • Improve participation and engagement
  • Activity dashboard
  • Create a tracking
  • Idea ranking
  • Project tracking

Pricing


Crowdicity hasn’t published any pricing information on its website. You’ll have to contact the sales team to get a customized quote. However, you can watch a video or schedule a demo of the software on Corwdicity’s website.

#5 – Miro – Best for Cross-Functional Team Collaboration

  • Cloud-based whiteboard
  • Easily convert to PDF or PPT
  • Promotes collaborative feedback
  • Integrates with popular tools

Try it free!

Miro allows teams to collaborate in innovative and efficient ways that are different from most of the alternatives available on the market.

It’s an online collaborative whiteboard platform and an idea management software. You can use this software tool to manage workflows, brainstorm ideas with digital sticky notes, and then plan and share your ideas to get feedback.

Users can jot down ideas, leave insights on other employees’ innovations, and include supporting content to the board, such as spreadsheets and interactive prototypes. Other features include discussion boards, videoconferencing, idea ranking, mind map, and crowdsourcing.

The platform comes with more than 60 templates and interactive frameworks to promote work collaboration to develop ideas faster and more effectively. You also get an integrated library of icons, wireframes, and other types of content.

You can create a board from scratch or simply choose one of the preloaded templates.

Miro gives you the option to save any whiteboard as a PDF or convert it into a presentation. This can be particularly helpful when you want to keep and refer back to a plan, idea, or roadmap that your team mapped out during a brainstorming session.

The whiteboard can also be used to build story maps, customer journeys, and product roadmaps, which, in turn, will make the ideation process of remote teams even more interactive.

You can integrate this idea management software with third-party apps like Atlassian Ecosystem, Microsoft Ecosystem, Slack, Sketch, and Dropbox.

Some Mira features are:

  • Collaboration
  • Brainstorming
  • Creator tracking
  • Idea ranking

Pricing

Currently, Miro offers four plans to users:

  • Free, with three boards, premade templates, and core integrations
  • Team – $ 8 per member per month, with unlimited boards, private sharing, and advanced attention management
  • Business – $ 16 per member per month, with passes for occasional collaborators and unlimited external editors
  • Enterprise – Request a customized quote

How to Find the Best Idea Management Software for You

Determining the right idea management software among the plethora of options available can be challenging. But when you know what to look for, making a decision becomes painless.

The first step is figuring out what kind of features you need to meet your goals.

We recommend opting for software that has a robust workflow process. Other features like crowdsourcing and gamification features can also be helpful.

While the former allows you to prioritize and separate the best ideas from mediocre ones, the latter will make your employees feel valued for their contributions. In most tools, you can even virtually reward them with achievement badges, achievement levels, and points.

Here are the other factors we considered when creating this guide and determining the best idea management software. Use these factors when choosing the right software for your organization.

Decentralized vs. Centralized Idea Management Solutions

Before vetting your options, focus on evaluating your stakeholders.

Who will have access to the software? Do you plan on adding top-level executives and people from senior management solely, or do you want your entire workforce across all levels of the organization to have access?

If you want to restrict stakeholders to top executives and senior management, you should look for solutions that charge on a per user per month basis. Having a set number of participants on a plan will help you save some serious money.

But if you want your entire workforce to be a part of the ideation process, it would be best to look for solutions that offer plans for at least 100 users and charge in bulk. These tools tend to charge based on features needed instead of the number of users.

Comprehensive Reporting

An idea management platform with data analysis capabilities can be immensely valuable for any organization, especially with how digital transformation changes the way businesses function.

But if you don’t manage the platform properly, you’ll only end up wasting your time and money.

Choose software that has a comprehensive reporting process and data profiling system. This will help you manage your ideas more effectively while saving lots of precious time. Look for options that go beyond software and can help you scale across the business. Doing this will allow you to set and hit KPIs easily.

Deployment

Before investing in an idea management software, you must understand your deployment options. Ask yourself if you would prefer cloud-based deployment or on-premise deployment.

You get anytime-anywhere access with cloud-based deployment without having to pay additional maintenance costs. On the other hand, on-premise deployment restricts access to only the server where you installed the software. You might also have to pay additional maintenance costs over time.

Understand your requirements before making a decision. Once you’re sure of a method, it will help you narrow down your options.

AI Leverage

While this criterion isn’t mandatory, it certainly is useful.

Artificial intelligence can empower your decision-making process thanks to its deep learning algorithms and historical data. It typically delivers about 80-90% accuracy and enhances overall capacity, improving user engagement.

AI can also drive the innovation process to make it faster and hassle-free. Precisely why idea management software with AI capabilities can be useful for organizations that would require large-scale analysis of ideas.

Summary

These are our top picks for the best idea management software.

We’ve tried to include the very best from a crowded market to help you find the right match. Now, it’s your turn. Compare and contrast tools based on your requirements and goals to select the right idea management tool.

To recap:

  • Ideanote – Best for New Product Launches
  • Aha! – Best for Strategic Planning
  • Idea Box – Best for Remote Teams Worldwide
  • Crowdicity – Best for Brainstorming
  • Miro – Best for Cross-Functional Team Collaboration

The beauty of this software is you can implement it into any type or size of business. Take advantage of other people’s unique perspectives using idea management tools to develop a product or service that helps you stay ahead in the competition.

Quick Sprout

Best Order Management Software

If you’re selling products at scale today, chances are you need the best order management software you can get your hands on.

An OMS makes sure you’re staying on top of inventory, fulfilling special orders correctly, sending automated customer notifications, tracking payments in multiple currencies, and more, all while making sure you’re integrated with all your major suppliers.

Ditching the manual order management route for software helps you cut down on expenses and raise your profit margins by automating how you process orders. But this can only happen when you have the right OMS in place. If you’re looking for the best OMS to optimize your order processing workflow, this in-depth guide walks you through the best software out there as well as how to choose the right one for your business.

The Top 6 Best Order Management Software

  1. IBM Sterling Order Management – Best for self-correcting AI fulfillment
  2. Skubana – Best for multi-channel integration
  3. CommerceHub – Best for dropshipping sales models
  4. Magento – Best OMS for scaling
  5. Brightpearl – Best for retail and wholesale businesses
  6. ShipStation – Best for small businesses

Below, we discuss the best features, pricing, and additional details of each OMS to ensure you’re choosing the right order management solution. Use this guide to choose the best OMS for your business.

#1 – IBM Sterling Order Management — Best For Self-Correcting AI Fulfillment

  • Built-in smart AI tool
  • Precise order & inventory insight
  • Customizable KPI alerts
  • Robust cloud-based storage

Try it today!

Smart AI integrations can help you self-correct orders that need revision. IBM Sterling Order Management enables you to stay on top of order fulfillment at scale with the help of artificial intelligence.

IBM Sterling is a fitting OMS for businesses with more than 20 distribution centers and stores that need a smart system capable of showing them the fastest cost-effective fulfillment option for any given order.

Their AI capabilities don’t stop at finding optimal fulfillment solutions. With their self-correcting platform, IBM Sterling can manage high fulfillment volumes while minimizing supply chain errors and correlating data for better decision-making. The software is open to developers to optimize and create personalized data integrations for increased efficiency.

Some of IBM Sterling’s AI-informed features are:

  • Up-to-the-minute insight on fulfillments and product inventory
  • Timely KPI alerts to determine the health of your order process
  • A centralized view of your inventory levels on an intuitive dashboard
  • An extensive knowledge center to stay up to date on software updates and software usage
  • It is cloud-based, meaning no need for tons of digital storage on your end

A hefty AI-informed OMS doesn’t usually come with a small price. So, if you’re an SMB or just starting out, you’re better off investing in a system with less complexity for efficiency’s sake. For IBM Sterling’s pricing details, you’ll have to visit the site directly and contact the team.

#2 – Skubana — Best For Multi-Channel Integration

  • Powerful centralized dashboard
  • Handle sales happening anywhere
  • Easily sell on Amazon, eBay, & more
  • Unlimited SKUs & warehouses

Try it today!

Skubana is a powerful OMS designed to seamlessly integrate and manage multiple partners, fulfillment centers, and sales channels. This is perfect for businesses that cater to a vast pool of customers that require multiple points of contact and different fulfillment needs.

They’re great for sellers with multi-channel needs in the e-commerce, wholesale, pop-ups, marketplace, and brick and mortar spaces.

Their multi-channel integrations allow you to sell in more than one marketplace while managing multiple distribution channels in the background. Without an OMS that manages multiple channels, managing inventory and optimizing growth can become a real obstacle, as it can become overwhelming very quickly.

Skubana keeps you from losing sales and creating angry, unsatisfied customers by enabling you to show up everywhere your customers search for your product in a cost-effective way. Their multi-channel software makes it easy to sell on places like Amazon, Walmart, eBay, Shopify, and BigCommerce. In the meantime, you can keep a handle on inventory, fulfillment, and cost-effective delivery chains behind the scenes.

Skubana’s best features include:

  • One centralized dashboard for all channels
  • Unlimited channels, SKUs, and warehouses
  • Over- or underselling prevention automation
  • Automatically generated purchase orders

Skubana’s prices start at $ 999 per month for 1,000 monthly orders. Once you contact their team for a demo and give them a bit more information on the average number of orders and the complexity of your workflow, they’ll be able to provide you with a more personalized quote.

#3 – CommerceHub — Best For Dropshipping Sales Models

  • Made for dropshipping businesses
  • Utilize 12,000+ suppliers & retailers
  • Two-day shipping capabilities
  • Sell in more than 150 languages

Try it today!

Are you running a dropshipping business that needs a centralized order management system? CommerceHub is designed for companies looking to optimize their dropshipping sales models. Their software takes care of order management for businesses like Dick’s, Walmart, Staples, Best Buy, and HD Supply.

CommerceHub boasts marketplace integrations with Google Shopping, Facebook, Amazon, eBay, and even Instagram. More than 12,000 dropshipping supplier and retailer integrations open up a world of marketplace possibilities where new audiences can be reached.

Their best order management features:

  • Two-day shipping capabilities
  • Real-time product tracking
  • Specific presets and analytics to track and optimize shipments
  • No need to stock large quantities of inventory
  • List SKUs quickly and efficiently for each product

If you want to learn CommerceHub’s prices in detail, you can contact them for a personalized quote.

#4 – Magento — Best OMS For Scaling

  • Flexible to scale as your grow
  • Sell in more than 150 languages
  • Drag-and-drop product editor
  • Open API for customization

Try it today!

Is your business in the middle of a growth spurt? Magento is an OMS designed to grow with your business as you scale with flexible yet powerful order management features.

Used by the likes of Bevmo, Zumiez, and Tom Dixon, Magento makes expanding into new marketplaces around the world easy. They centralize your site’s codebase, so it’s easier for you to configure it to a global market’s nuances.

With Magento, you can sell in more than 150 languages and integrate with regional extensions at a budget-conscious price point. You can also customize your product offerings with an easy drag-and-drop interface that lets you appeal to different regions. Magento is equipped to scale your sales with upselling and cross-selling capabilities.

Some of Magento’s highlights include:

  • Getting a look at every channels’ inventory within one centralized control center
  • Adding new sources and locations to enable sales growth and customer acquisition
  • An extension marketplace where you can further personalize your e-commerce needs
  • Open API for advanced customization

To find out more about their prices, reach out to one of their representatives, or request a free product tour.

#5 – Brightpearl — Best For Retail And Wholesale Businesses

  • Helps retailers & wholesalers grow
  • Integrated CRM features
  • Deep API integrations
  • Phone & email support

Try it today!

You can’t just use any standard OMS to run a growing retail or wholesale business. Brightpearl exists to take care of the unique needs of the wholesale and retail space at scale.

Suddenly, you can nurture better customer relationships when you implement flexible order fulfillment features and automate order processing and inventory updates.

The retail and wholesale space tends to have essential repeatable processes that, once optimized, can incur great returns. Brightpearl is designed to streamline and optimize those omnichannel processes specifically instead of being a cookie-cutter OMS that can then be customized to wholesaler or retailer needs. This makes them the optimal solution for moving massive amounts of inventory quickly and efficiently.

Some of Brightpearl’s best features include:

  • Deep API integrations to fully onboard Brightpearl to your systems
  • Continuously adding new applications and updates
  • Unlimited phone and email support
  • Built to scale

To get clear on their prices, you can choose from two tiers then reach out to request a personalized quote. The first tier allows up to 1,500 orders per month through five sales channels and five users. The second option is for more monthly orders with an unlimited number of users or sales channels.

#6 – ShipStation — Best For Small Businesses

  • SMB-friendly pricing
  • Integrates with major shippers
  • Automate fulfillment processes
  • Feature-rich mobile app

Try it today!

ShipStation is a reliable OMS option for small businesses that have outgrown their order management efforts. As a small business, you might not need all the integrations and applications that wholesale or global e-commerce brands need. But you still need a reliable and repeatable order management process you and your customers can count on.

With ShipStation’s seamless integration with shipping giants like FedEx, United States Postal Service, UPS, and DHL, you can be sure your product deliveries are on time and cost-effective.

One of ShipStation’s most significant advantages is its ability to automate shipping tasks that take multiple steps to execute. This means presets, rules, tags, and specific fulfillment processes can be automated once configured to your particular needs.

For instance, with ShipStation, you can combine multiple orders made by the same customers. Conversely, you can split a shipment when an order contains multiple items from different locations for faster delivery. With their filter feature, you can prioritize orders that need special attention or are of higher urgency.

ShipStation’s best features:

  • A robust mobile app so you can manage your business from anywhere
  • They make it easy for your customers to return unwanted items with printable return labels and directions
  • Shipping costs, loss, and revenue analytics
  • Track inventory levels and stay up-to-date on which products need replenishment

To start using ShipStation, you can schedule a demo or jump right in with their 30-day free trial. Otherwise, the monthly plans are broken down very specifically and largely depend on the average number of shipments your small business makes a month. Here’s a detailed breakdown:

Starter – $ 9 per month

  • 50 monthly shipments
  • 1 user
  • Branded labels and packaging
  • Email and community forum support

Bronze – $ 29 per month

  • 500 monthly shipments
  • 1 user
  • Branded labels and packaging
  • Email and community forum support

Silver – $ 49 per month

  • 1,500 monthly shipments
  • 2 users
  • Customized labels and packaging
  • Live chat, email, and community forum support

Gold – $ 69 per month

  • 3,000 monthly shipments
  • 3 users
  • Customized labels and packaging
  • Live chat, email, and community forum support

Platinum – $ 99 per month

  • 6,000 monthly shipments
  • 5 users
  • Customized labels and packaging
  • Live chat, email, and community forum support

Enterprise – $ 159 per month

  • 10,000 monthly shipments
  • 10 users
  • Customized labels and packaging
  • Live chat, phone support, email, and community forum support

If you need over 10,000 shipments each month, you’ll have to request a custom quote on their site.

How to Find The Best Order Management Software For You

Identifying your business’s unique functions and order processing needs is a great first step when deciding which OMS you’ll choose. Order processes can quickly get complicated and become ridden with errors without effective management. And if you add applications you might not need, it can easily become costly.

That’s why, after figuring out your order processing needs, the next best thing to consider would be your budget, the number of products sold monthly, and how much you can allocate to the integration of an OMS into your systems. Besides that, here are some additional factors to consider when choosing an order management system that becomes an asset and not a costly liability.

Scalability

If you’re choosing an OMS, you have to consider the state of your business now and how much you plan to grow. Some order management software is designed to scale with you, while others can only sustain you until a certain growth point. If you want to adopt and use an OMS long-term, then the ability to scale through API integrations or ongoing software updates, for example, can be a make or break factor in the choice you make.

Support

Does your OMS provider offer accessible support? Do they provide support forums, access to phone support, or extensive documentation?

As you onboard hefty multi-functional order management software, you’re bound to run into conflicting integrations or API malfunctions. A dedicated support system ensures you can easily navigate the setup, usage, and maintenance of your OMS. This is especially important if your business doesn’t have a dedicated IT department to focus on troubleshooting and configuration or if you’re integrating order management software for the first time.

Automation

The whole point of using an OMS is automating as much of your order management as possible. But some software is better geared for specific automation than others.

For instance, some order management systems might include the ability to choose and source products from different sources on a wholesale scale. Others are more apt for taking care of more straightforward processes like automatically printing return labels and matching them to the right orders.

Summary

What’s the best OMS for you? That answer changes depending on your business goals, size, and sales channels, among other custom needs. Regardless of where you fall in the business spectrum, an OMS is crucial for managing orders professionally and efficiently.

From SMBs to enterprises and everything in-between, there is order management software to fit every need. Use this extensive guide to help you choose one that works for your company.

Quick Sprout

Rapid growth in 2020 reveals OKR software market’s untapped potential

Last year, a number of startups building OKR-focused software raised lots of venture capital, drawing TechCrunch’s attention.

Why is everyone making software that measures objectives and key results? we wondered with tongue in cheek. After all, how big could the OKR software market really be?

It’s a sub-niche of corporate planning tools! In a world where every company already pays for Google or Microsoft’s productivity suite, and some big software companies offer similar planning support, how substantial could demand prove for pure-play OKR startups?


The Exchange explores startups, markets and money. Read it every morning on Extra Crunch, or get The Exchange newsletter every Saturday.


Pretty substantial, we’re finding out. After OKR-focused Gtmhub announced its $ 30 million Series B the other day, The Exchange reached out to a number of OKR-focused startups we’ve previously covered and asked about their 2020 growth.

Gtmhub had released new growth metrics along with its funding news, plus we had historical growth data from some other players in the space. So let’s peek at new and historical numbers from Gthmhub, Perdoo, WorkBoard, Ally.io, Koan and WeekDone.

Growth (and some caveats)

A startup growing 400% in a year from a $ 50,000 ARR base is not impressive. It would be much more impressive to grow 200% from $ 1 million ARR, or 150% from $ 5 million.

So, percentage growth is only so good, as metrics go. But it’s also one that private companies are more likely to share than hard numbers, as the market has taught startups that sharing real data is akin to drowning themselves. Alas.

As we view the following, bear in mind that a simply higher percentage growth number does not indicate that a company added more net ARR than another; it could be growing faster from a smaller base. And some companies in the mix did not share ARR growth, but instead disclosed other bits of data. We got what we could.

Gtmhub:

  • 400% ARR growth, 2019
  • 300% ARR growth, 2020
  • More: The company has seen strong ACV growth and its reportedly strong gross margins from 2019 held up in 2020, it said.
  • TechCrunch coverage

Perdoo:

  • 240% paid customer growth, 2020
  • 340% user base growth, 2020
  • Given strong market demand, a company representative told The Exchange that Perdoo had to restrict its free tier to 10 users.
  • TechCrunch coverage

WorkBoard:

Startups – TechCrunch

Mosaic raises $18.5M Series A from GC to rebuild the CFO software stack

CFOs are the supposed omniscient owners of a company. While the CEO sets strategy, messages, and builds culture, the CFO needs to know everything that it is going on in an organization. Where is revenue coming from, and when will it arrive? How much will new headcount cost, and when do those expenses need to be paid? How can cash flows be managed, and what debt products might help smooth out any discontinuities?

As companies have migrated to the cloud, these questions have gotten harder to answer as other departments started avoiding the ERP as a centralized system-of-record. Worse, CFOs are expected to be more strategic than ever about finance, but can struggle to deliver important forecasts and projections given the lack of availability of key data. CMOs have gotten a whole new software stack to run marketing in the past decade, so why not CFOs?

For three Palantir alums, the hope is that CFOs will turn to their new startup called Mosaic. Mosaic is a “strategic finance platform” that is designed to ingest data from all sorts of systems in the alphabet soup of enterprise IT — ERPs, HRISs, CRMs, etc. — and then provide CFOs and their teams with strategic planning tools to be able to predict and forecast with better accuracy and with speed.

The company was founded in April 2019 by Bijan Moallemi, Brian Campbell and Joe Garafalo, who worked together at Palantir in the company’s finance team for more than 15 years collectively. While there, they saw the company grow from a small organization with a bit more than one hundred people to an organization with thousands of employees, more than one hundred customers as we saw last year with Palantir’s IPO, and incoming revenue from more than a dozen countries.

Mosaic founders Bijan Moallemi, Brian Campbell and Joseph Garafalo. Photos via Mosaic.

Strategically handling finance was critical for Palantir’s success, but the existing tools in its stack couldn’t keep up with the company’s needs. So Palantir ended up building its own. We were “not just cranking away in Excel, which is really the default tool in the toolkit for CFOs, but actually building a technical team that was writing code, [and] building tools to really give speed, access, trust, and visibility across the organization,” Moallemi, who is CEO of Mosaic, described.

Most organizations can’t spare their technical talent to the CFO’s office, and so as the three co-founders left Palantir to other pastures as heads of finance — Moallemi to edtech startup Piazza, Campbell to litigation management startup Everlaw and Garafalo to blockchain startup Axoni — they continued to percolate on how finance could be improved. They came together to do for all companies what they saw at Palantir: build a great software foundation for the CFO’s office. “Probably the biggest advancements to the office of the CFO over the last 10 years has been moving from kind of desktop-based Excel to cloud-based Google Sheets,” Moallemi said.

So what is Mosaic trying to do to rebuild the CFO software stack? It wants to build a platform that is a gateway to connecting the entire company to discuss finance in a more collaborative fashion. So while Mosaic focuses on reporting and planning, the mainstays of the finance office, it wants to open those dashboards and forecasts wider into the company so more people can have insight into what’s going on and also give feedback to the CFO.

Screenshot of Mosaic’s planning function. Photo via Mosaic.

There are a handful of companies like publicly-traded Anaplan that have entered this space in the last decade. Moallemi says incumbents have a couple of key challenges that Mosaic hopes to overcome. First is onboarding, which can take months for some of these companies as consultants integrate the software into a company’s workflow. Second is that these tools often require dedicated, full-time staff to stay operational. Third is that these tools are basically non-visible to anyone outside the CFO office. Mosaic wants to be ready to integrate immediately, widely distributed within orgs, and require minimal upkeep to be useful.

“Everyone wants to be strategic, but it’s so tough to do because 80% of your time is pulling data from these disparate systems, cleaning it, mapping it, updating your Excel files, and maybe 20% of [your time] is actually taking a step back and understanding what the data is telling you,” Moallemi said.

That’s perhaps why it’s target customers are Series B and C-funded companies, who no doubt have much of their data already located in easily-accessible databases. The company started with smaller companies and Moallemi said “We’ve been slowly inching our way up there over the last 12 months or so working with larger, more complex customers.” The company has grown to 30 employees and has revenues in the seven figures (without a sales org according to Moallemi), although the startup didn’t want to be more specific than that.

With all that growth and excitement, the company is attracting investor attention. Today, the company announced that it raised $ 18.5 million of Series A financing led by Trevor Oelschig of General Catalyst, who has led other enterprise SaaS deals into startups like Fivetran, Contentful, and Loom. That round closed at the end of last year.

Mosaic previously raised a $ 2.5 million seed investment led by Ross Fubini of XYZ Ventures in mid-2019, who was formerly an investor at Village Global. Fubini said by email that he was intrigued by the company because the founders had a “shared pain” at Palantir over the state of software for CFOs, and “they had all experienced this deep frustration with the tools they needed to do their jobs.”

Other investors in the Series A included Felicis Ventures, plus XYZ and Village Global.

Along with the financing, the company also announced the creation of an advisory board that includes the current or former CFOs from nine tech companies, including Palantir, Dropbox, and Shopify.

Many functions of business have had a complete transformation in software. Now, Mosaic hopes, it’s the CFO’s time.

Startups – TechCrunch

Best Event Management Software

Executing a successful event from start to finish doesn’t have to be a distant dream once you discover event management software.

What makes event management software so special? With one, you can successfully market your events, process payments, develop agendas, and create engaging schedules to bring just about any event to life, no matter the size.

If you want to create top-of-the-line events with branded sign-up portals, a ticketing system, email marketing, social media integration, and a slew of additional options that make your event planning life ten times easier, read on. We are reviewing the best event management software on the market and how to choose the best one to execute your next successful gathering.

The Top 6 Best Event Management Software

  1. Eventbrite — Best for Event Ticketing
  2. Splash — Best For Hybrid Events
  3. Whova — Best For Engagement and Ease of Use
  4. Odoo Events — Best Open-Source Event Management Software
  5. EventMobi — Best For Personalization
  6. Evite — Best For Simple Event Management

Read on to find the best features, pricing, and additional details of each EMS and learn which one fits you best for effective event planning and execution.

#1 – Eventbrite — Best for Event Ticketing

  • No fees for assigning free tickets
  • Great for online & digital events
  • Creates easily scannable tickets
  • Built-in price calculator

Try it today!

Eventbrite is an event management system that helps you organize ticketed events successfully right from your phone.

As an EMS with a ticketing system, one of their best perks is that they don’t charge fees for assigning any number of free tickets. If registration is free, you can organize and share your event through Eventbrite for free. Their real-time report capabilities let you keep track of important analytics like ticket sales and signups. Once your attendants show up, they can easily verify their tickets with the mobile ticket scanning option.

If you want to take it a step further, Eventbrite can also assist with equipment rentals, staffing, and logistics. If customization and branding are a cornerstone part of your event, Eventbrite allows you to create landing pages and registration forms with your brand’s personal touch. Embedding registration forms on your own site is easy. Or you can use their out-of-the-box event listing page, so you don’t have to create one from scratch.

Perhaps one of Eventbrite’s most useful features is its price calculator. With it, you can calculate your estimated revenue by entering how much you’d like to charge per ticket and choosing between their essential or professional package options. You can then decide whether to pass ticket fees to attendees or absorb the costs and deduct them from your payout. The app calculates your estimated payout, and you can customize your price from there.

Eventbrite streamlines your onboarding and signup process, so you can go on to use their ticket-oriented system with ease. This makes it a great EMS option for all event planners.

#2 – Splash — Best For Hybrid Events

  • Streamline your simulcasting
  • Seamless integration with Zoom
  • Centralized analytics dashboard
  • Comes with a free plan

Try it today!

If you’re looking to organize a hybrid event– that is, a live event that can be broadcast online to additional attendees, Splash streamlines the process and makes it possible.

With Splash, you get all the standard capabilities of a worthy EMS that includes building and saving your event marketing templates, syncing with the tech you’re already using like Slack and Marketo, mobile check-ins, a centralized dashboard with plenty of analytics, and the ability to send automated emails.

However, the basics aren’t the only things Splash takes care of. To host live events that people can also attend virtually, Splash seamlessly pairs with Zoom so you can create branded hybrid events that increase your brand’s reach. Beyond widening your possible audience pool, Splash also allows you to take your virtual event and repurpose it so you can reuse it whenever you need it. This functions much like a webinar.

The amount of access you get to each tool depends on the yearly plan you decide to go with.

Their pricing breaks down into four categories. The Free plan is for personal use and the occasional small business events. Splash’s Basic plan starts at $ 9,500 yearly and is best for individual use or small teams. The Pro plan is $ 19,500 annually and allows more design control.

They also offer an Enterprise option, and you can contact them for solutions and tools at scale and custom pricing.

#3 – Whova — Best For Engagement and Ease of Use

  • Award-winning event software
  • Fast check-in features
  • Real-time event analytics
  • Post-event reporting

Try it today!

As the winner of the Event Technology Award for four consecutive years and trusted by companies like Lego, Ikea, Tedx, and Harvard University, Whova enables you to create illustrious trade shows, virtual conferences, or virtual career fairs.

Whova saves time by streamlining the event planning process and cutting unnecessary parts, essential in an event management system. Whova has a QR code for checking in, making it lightning-fast for attendees, and also incorporates networking and sharing photos right in the app. The app is very intuitive and gives users a custom experience with personal agendas, polls, photos, messages, questions and answers from sessions, and more.

Whova is also easy to use as an organizer. You can generate hundreds if not thousands of name badges in a matter of minutes. Real-time event analytics and post-event reports ensure you’re never left in the dark on your event planning’s ROI and efficiency.

Whova lends itself to enterprise-grade events because of built-in tools like live polling, headcounts, and sharing audience opinions on a big screen through their interactive app. Their scope and versatility are impressive.

Whova does not list its prices publicly. Instead, you can fill out a few questions about your event, and they’ll reach out to you with a personalized quote.

#4 – Odoo Events — Best Open-Source Event Management Software

  • Highly customizable
  • Gantt charts for event production
  • Manage speakers & calendars
  • Customized pricing

Try it today!

Odoo is an open-source EMS that allows you the flexibility to truly customize it to your event. As an open-source management software, it’s able to take care of events of any size once it’s been configured.

Odoo functions as a suite of open-source business applications that can take care of e-commerce, email marketing, project management, and a slew of other business needs. Their Odoo event application seamlessly integrates with the vast array of additional applications they offer for a more customized experience.

Odoo can handle events like webinars, classes, festivals, and conferences with editable calendars and even the ability to sell tickets online. With their Gantt chart interface, they make it easy to look at your event plan timeline from concept to completion.

Do you need to manage event sponsors? Odoo’s open-source EMS can handle that, too, with the ability to showcase each sponsor while allowing you to sell additional sponsorships through their e-commerce add-on.

You can try Odoo completely free to begin and then select a customized monthly plan based on what applications you want to include.

For example, you can choose the events app, but it will also require their website application, which starts at $ 24 per user a month. If you want to add dedicated maintenance, you can do so for an additional $ 24 a month.

#5 – EventMobi — Best For Personalization

  • Custom branding
  • Easy integration with Stripe
  • Mobile-friendly dashboard
  • Personalized itineraries

Try it today!

EventMobi is an all-in-one event management software equipped to manage any type of event you can dream up. Companies like Facebook. Delta, Visa, and Cisco trust and use them to bring thousands of people together and organize events worldwide.

Online conferences and training sessions, on-demand webinars, virtual or hybrid events, and more are all possible through their all-in-one dashboard where you can manage appointment booking, attendee analytics, event networking, and customized event invites and registration pages. EventMobi was designed to make each part of your event timeline as easy and as streamlined as possible so you can spend time connecting with your audience with a quality branded event experience every time.

EventMobi allows you to easily set up events with custom branding and send people individual personalized itineraries and alerts. You can also send email blasts, programs, attendee information, and more directly through the app, allowing one person to manage an entire event. EventMobi also integrates with Stripe for payments.

One downside to mobile-driven products like EventMobi (and others on this list) is that it relies on connectivity, and sometimes conference centers and other event locations have poor wifi or bad reception.

Once you start configuring EventMobi, they offer plenty of support with their ever-present chat box feature where you can ask questions on anything you’re unsure about.

EventMobi’s all-in-one flexibility goes as far as their pricing. They aim to personalize a price based on your budget and event planning needs. You can request pricing details on their site once you answer and submit a few questions.

#6 – Evite — Best For Simple Event Management

  • Simple, intuitive event management
  • RSVP tracking
  • Real-time polls
  • Up to 2,500 guests per event

Try it today!

For a sturdy event manager that doesn’t run you over budget, which helps you host simple live or in-person events, Evite is your go-to event software.

Sometimes you don’t need all the functions an EMS built for a global enterprise offers. However, you still need RSVP tracking, performance analytics, real-time messaging and polls, event reminders, and an attendance tracker. Evite delivers on this by being a cost-effective platform that allows you to manage everything on their easily accessible dashboard accessible from any device.

Evite allows up to 2,500 guests per event, and you can send post-event thank you notes to all attendees. Evite doesn’t cap the number of virtual events you can host, which is optimal if you host multiple professional events on a budget that still needs stress-free organization.

A high point of Evite is a ton of invitation options and templates, plus you can design your own from scratch. It’s great to be able to create simple but professional invitations quickly.

You can start a free trial for 14 days. Afterward, their software runs at $ 249.99 yearly.

How to Find The Best Event Management Software For You

Finding the best event management software for you depends on what your event needs to come to life. Most EMS tools have things like ticketing capabilities, event marketing, email automation, event analytics, conferencing tools, agendas, task assignments, automated reminders, and social media integrations. And frankly, that list could be much longer. There is a myriad of tools you may need to use to plan and execute an event successfully.

One of the first things to consider is your budget. Thinking about features you’ll use versus cost keeps you from overspending on software that offers too much for what you need. Once you have a budget in mind, think about what the end goal of your event is. Consider the industry you’re operating in and if your event is designed to be lucrative or if it will come at a cost that your business will absorb.

With the budget and end goal in mind, think about the top non-negotiable event planning tools necessary to carry out your event. For instance, if your event is public and the ROI highly depends on ticket sales and attendance analytics, you’ll want to go with a more robust event management software like Eventbrite.

But if you’re planning a company-oriented event that’ll need conferencing tools, check-in requirements, and appointment setting, software like Whova is better equipped to do the job effectively. You don’t need the bells and whistles of a more comprehensive tool.

Here are a few additional factors to consider when choosing the right EMS.

Event Support

The last thing you want is for your event platform to leave you hanging when you need them the most. Before committing to any event software, you must check for support features.

Do they offer live phone support if you need it last minute? Is live chat an option if making a phone call in the middle of an event isn’t optimal? Do they answer customer support emails promptly?

Just as with any other technology, sometimes it fails. Being able to contact support and get speedy help is essential, so make sure to check if they have live support options in the evenings and over weekends, too.

Marketing Tools and Integrations

Some event management tools have more integrations than others. While most will be able to send email blasts and reminder alerts and have some social media integrations, some tools make it easier than others. EventMobi, for instance, integrates with Google to access your contacts. Splash integrates with your Google calendar. Eventbrite integrates with Facebook so you can easily share your event and interact with people. Whova integrates with other registration platforms like RegFox and also with Zoom.

When comparing event management options, make sure that the tool you are considering easily integrates with the tools and software you already pay for and use.

Event and Business Size

It’s a waste of time and resources to employ an EMS overqualified to take care of your event needs. Even if something is very highly rated, that does not mean it will be the best fit for your needs.

If you’re a small business, you hold infrequent events, or simply need event software for insider conference meetings, then you won’t need EMS that also comes with a hefty price tag unless you’re planning to scale soon and planning ahead.

However, if you’re planning massive conferences and events, some tools also offer vendor and exhibitor management tools, venue sourcing abilities, and more to handle large-scale events.

Event Management Software Makes Planning Easy

Gone are the days when you need to juggle a million calendars, sell paper tickets, and print name tags to ensure an organized event in any niche. Though event management software can be niche specific, generally reliable EMS is customizable and adaptable to your planning needs.

Event management software makes it easy to brainstorm, plan, and execute one-time or recurring events without the time-consuming hurdles you once had to jump over. As a quick recap, Eventbrite stands as the best EMS for ticket-oriented events, Splash is the perfect EMS for hybrid events, you’ll want to use Whova for enterprise-level event planning, Odoo for developer-level customization, EventMobi for an all-in-one platform with lots of customization, and Evite for simple professional events.

Quick Sprout

Best Free Project Management Software

If you’re struggling to manage the most critical business projects, project management software simplifies the process by helping you create a transparent workflow.

When done correctly, project management organizes your work and creates accountability for everyone on your team, with clearly defined tasks and deadlines—creating a roadmap to get you there.

Great project management software can be hard to find for free. Once you’re ready to manage your projects with ease, finding the right software will be easy with our six top free project management software recommendations.

All project management software listed in this guide offers free forever plans with extensive support and features that will help you keep track of everyday projects and keep your business running smoothly.

The Top 6 Best Free Project Management Software

  1. Teamwork – Best for Group Projects
  2. Wrike – Best for Campaign Creation
  3. ClickUp – Best for Most Standard Businesses
  4. Paymo – Best for Freelancers and Remote Teams
  5. Trello – Best for Beginners
  6. Asana – Best for Customization

#1 – Teamwork – Best Project Management Software for Group Projects

  • 24/7 customer support
  • Chat, helpdesk, CRM, and content collaboration
  • Zapier integration
  • Comes with FREE plan

Try it today!

If your business relies heavily on group projects that can be difficult to manage, Teamwork will be right for you.

As an easy to use and feature-rich project management software, Teamwork is great for group projects that often get a little overwhelming. By using the dashboard and board view options, you’re able to manage multiple complex projects at once.

Board view also lets you check individual project health statuses to see if your projects are on the right track and see what’s left to do. Teamwork gives you a choice to scale into a full platform with various tools, such as chat, helpdesk, CRM, and content collaboration.

A great additional feature is its excellent customer support. Even for free users, Teamwork offers 24/7 phone, live chat, and email support.

Teamwork’s forever free plan gives you most project management tools, two projects, five users, a Zapier integration, various account management tools, and 100MB of storage. When you’re ready to upgrade, the paid plans start at $ 10 per user per month for the Pro plan, giving you 300 projects and more integrations.

#2 – Wrike – Best Project Management Software for Campaign Creation

  • Good for small teams
  • Dashboard for campaign creation
  • Cross-channel performance analytics
  • Comes with FREE plan

Try it today!

Wrike is an excellent tool for smaller teams focused on campaign creation and social media endeavors.

With data-driven insights and cross-channel performance analytics, your campaigns will be better than ever. This is a new feature to Wrike, but it’s certainly great for anyone looking to optimize and expand their results.

You have the choice to optimize campaigns in real-time, with the use of their 360 campaign visibility dashboard system—allowing you to see data for assets, campaigns, and social channels.

For a simple transition, Wrike lets you import your existing data into their portal from over 50 digital marketing tools. However, the amount varies from plan to plan.

Other great features on their free plan include file sharing, a spreadsheet view, real-time activity stream, sync across devices, cloud storage, and 2GB of storage space.

If you want even more marketing and social media features, you’ll have to upgrade your plan, starting at $ 9.80 per user per month. For Wrike Analyze and Marketing Insights to get a more macro view of your marketing impact, campaign effectiveness, and detailed analytics, you’ll need to contact Wrike for a customized quote.

#3 – ClickUp – Best Project Management Software for Most Standard Businesses

  • Easily import work from Airtable, Excel, and more
  • 24/7 customer support
  • Real time collaborations
  • Comes with a FREE plan

Try it today!

Whether you’re an amateur or a veteran at managing your projects, ClickUp is the best choice for project management within most standard businesses.

ClickUp is very popular in the business world and can easily import your work from many other platforms, including Airtable, Excel, and Monday.com. ClickUp makes managing your projects super simple with 11 key features that include customizable options.

ClickUp lets you create custom colors to show different tasks, which makes progress easier to track. It’s the perfect tool for multiple projects, as it has a multitask toolbar and task checklists available to the entire team. The free plan even lets you have unlimited tasks and members.

With the free plan, some key features include:

  • 24/7 support
  • Custom fields
  • 10 automations per month
  • Real-time collaboration
  • 50+ integrations

Not only does this software have helpful features and 24/7 support, but it also has customizable spaces and statuses that notify you—without you having to follow-up with your team on a busy schedule.

The free plan offers unlimited tasks, unlimited members, and 100MB storage. If you end up needing to upgrade, the Unlimited plan starts at $ 5 per month, billed annually.

#4 – Paymo – Best Project Management Software for Freelancers and Remote Teams

  • Scheduling system great for remote teams
  • Time-tracking tool measures team performance
  • Beautifully designed workflow boards
  • Comes with a FREE plan

Try it today!

Working from home can be overwhelming. Missed deadlines, lack of communication, and confusing processes make it even harder to manage your workflow. However, Paymo is here to help as the best project management software for remote workers and freelancers.

Paymo helps you achieve a smooth transition into remote work with transparent workflows. With this, you’re able to add columns, rename columns, and color code tasks to reflect your processes uniquely and simply.

The best part of Paymo is their scheduling system because you can schedule your team in advance with a shared resource calendar. This feature is perfect for remote work because it allows you to balance schedules much easier so your team can work in optimal conditions without being physically together in an office space.

Another prominent feature is the ability to measure your team’s performance with active timers. This saves you the hassle of installing a separate time-tracking tool and creating a rigid workflow.

Paymo offers six key features perfect for remote teams and seamless collaboration, such as comments and discussion forums, file uploads, notifications, project and task statuses, task priorities, and a search function.

The free version is perfect for freelancing and remote work, focusing on task management, planning, and time tracking.

If you need to upgrade as your team grows, paid plans start at $ 9.95 per user per month for even more features on the Small Office plan.

#5 – Trello – Best Project Management Software for Beginners

  • Beginner friendly interface
  • Free plan gives you up to 10 boards per team
  • Business plan starts at $ 9.99 per month
  • Intuitive Kanban-style boards

Try it today!

If you’re looking for software that can help you kick-start your project management skills, Trello is the tool for you.

Some software can over-complicate your business, and with little support, it can be daunting for beginners. However, this is not the case with Trello as it offers built-in workflow automation straight off the bat.

This feature is extremely helpful for beginners because it requires them to do less, leaving no room for confusion.

Another beginner-friendly feature is the option to sync Trello to all of your devices. The tool allows you to catch up with work and effectively collaborate with your team from your phone, tablet, or another device with no extra effort.

Trello is such a simple management software because of its use of boards and cards, creating a very visual and effective workflow. Having a clear view of your tasks can help people process and manage their business without stress, especially visual learners.

The forever free plan grants you access to 10 boards per team, unlimited cards, unlimited lists, 10MB per file attachment, 24/7 support, and 50 command-runs per month.

When your company scales, you can upgrade to the Business Class plan starting at $ 9.99 per user per month.

#6 – Asana – Best Project Management Software for Customization

  • Create workflows unique to your team
  • Unlimited tasks, projects, and activity logs
  • Premium plan starts at $ 10.99
  • Comes with FREE plan

Try it today!

If you’re looking for easily customizable software to make it your own, Asana is the one for you.

Asana lets you manage your projects and teams as effectively as possible by allowing you to customize your workflow.

With visual highlights, real-time charts, and color coordination, Asana takes planning, tracking, and managing to the next level.

Being able to change from a list view to a board view with ease is an absolute game-changer for businesses dealing with multiple projects.

Welcoming someone new to the team? No problem! Asana has you covered with the assignee and due dates features, so you never have to worry about a newbie missing a deadline because of miscommunication.

Asana offers an impressive list of features for a free plan, including unlimited tasks, projects, and activity logs, collaboration with up to 15 teammates, time tracking, unlimited file storage, and status updates.

If you love Asana and want to upgrade to a paid plan, the Premium plan starts at $ 10.99 per user per month and includes more, such as advanced search and reporting, milestones, private teams, and more.

How to Find the Best Project Management Software For You

Almost any project management software will help your business get on track, stay on deadline, and hit goals. If each member of your team uses a different tool or set of tools to stay organized, chances are no one is on the same page. If your employees don’t know what the top priorities are or what they should work on next, then you know it’s time to invest in a project management tool.

Now that you know our top six best free project management software recommendations, it’s time for you to decide. This decision is important, as it will result in how well you run your teams and overall business—so it’s imperative to weigh your options against a small selection of criteria.

Specialization & Collaboration

The first step is to do some business reflection. What niche does your business specialize in? How well does your team currently communicate and collaborate? You need to know because different project management software caters to different needs.

If you are a freelancer or run a remote team, then Paymo may be the best option for you because it utilizes many remote work and collaboration tools. You won’t necessarily need advanced software like Wrike if you are a beginner or solo entrepreneur and know little about project management. If your team dislikes Pinterest-style boards or find them confusing, Trello will not work for you.

Figure out what collaboration tools you need and your team’s preferences, and then weigh your specific needs against each product, and you’ll find what works best for you in no time.

Current Tools & Automations

All project management software offers some number of integrations and the ability to automate. But to find one that will integrate seamlessly into your existing infrastructure, you’ll need to build a list of all the tools you currently use and then compare that to the project management tools you’re considering.

Hopefully, one of them will integrate with all or most of the tools you already use, such as Google Drive, your CRM, Dropbox, and others. Ideally, you will find a project management software that can replace some of your existing tools, like time-tracking software and communication tools, and combine those features in one place.

Customization Level

All the management software we looked at today offers some level of customization, and for a good reason.

When you’re working on multiple projects with a team, it can become difficult to see progress and stay updated without customization and flexibility—especially with a larger team. Being able to customize dashboards with drag-and-drop features, color coding, task lists, and due date features are all great ways to better manage your workflow.

When comparing, it’s important you find a project management software that will let you tailor the tool to everyone’s individual needs.

Learning Curve

Over time, your team will adapt to any new project management software. However, it takes a lot longer with overly complicated tools—leaving your team unhappy and your business suffering.

Therefore, it’s crucial to find a tool that caters to everyone’s needs and is also user-friendly for your team. Management software like Trello allows all of its users to create a unique workflow just because of its simple interface and display boards.

You should always have a trial period with any new software, ensuring everyone on your team can use the tool with ease and judge if the learning curve is worth it. In this case, communication is key, and checking in with your team is imperative for a successful run.

Summary

There are many project management tools available today. But we have narrowed it down to the top six options for various businesses. And because all of the tools on this list are free, you are not making a risky investment by trying one.

If your business focuses on marketing and social media, Wrike is a solid free project management tool to help you get every job done. For managing group projects, go with Teamwork.

For overall high-quality free project management software, ClickUp and Paymo include a decent list of features in the free plans and have 24/7 customer support.

For visual learners and a lot of customization, try Trello or Asana.

Whether you want something simple or more complex, all six project management software listed here are great options for keeping track of all your business tasks and communication.

Quick Sprout