Amidst the pandemic, consumers have progressively shifted more and more of their activities online. Concurrently, there has been a surge in fraudulent attempts – industry data suggests that, since the beginning of the COVID-19 pandemic, there has been a 33 percent increase in account opening (AO) fraud1. Furthermore, 57% of businesses have reported higher losses from account opening and account takeover fraud in the past year, per 2020 Experian Global Identity and Fraud Report. In this challenging environment, a global financial services provider sought Experian’s expertise to keep ahead of fraudsters and stay on top of the evolving digital landscape.
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