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The working, communicating and, collaborating techniques of teams has been revolutionised. Almost, 99% of people would choose to work remotely, at least part-time, for the rest of their careers. If you wish to move ahead efficiently as a team, this is the right place for you.
Learning and mastering how to use good team collaboration tools is the need of the hour. But how to start? Which tool should you choose? What are the dos and the don’ts? Here’s a comprehensive guide on how to use Microsoft Teams for answering all such questions and much more.
What Is Microsoft Teams?
Microsoft Teams is a chat-based collaborative platform that can be used by multiple users to work on projects, meetings, documents, etc.
With about 20 million daily active users MS Teams allows you to host and participate in online video/audio meetings, chat, screen share, store documents, and do much more. Included in the Office 365 package for no extra charges, you can use its features for college-level project collaboration as well as advanced business projects and management.
Why Use Microsoft Teams?
Microsoft Teams is very diverse and holistic software. It’s used by managers to marketers to educational institutes, and anyone who works in collaboration with others.
Through features like channels, you can communicate with the entire team or to specific individuals. Just like any other social media application you can easily use the ‘@’ mention, emoticons, and GIFs in the chat.
Many times members of a team face the problem of multiple people uploading different parts of a file from a Mac, some from a Windows, etc. In such situations, you may face chaos and confusion.
Since Microsoft Teams is fully cloud-based software, these problems do not occur while using it. All Word, Excel, PowerPoint, SharePoint, OneNote, Planner, Power BI and, Delve are built-ins into Microsoft Teams. This means all members who are working on a shared document can use the co-editing feature and chat while editing the document and make sure everyone is on the same page.
Customisation And Integration
Microsoft Teams has left immense space to customise and personalise. Any member can add various MS-applications and third party applications for themselves or the entire team. For instance, for some project you need all team members to use Trello – an application used for organising plans and projects, you can download Trello for the entire Team at once. You don’t need to ask every individual member to download it.
Microsoft Teams has a very rigid data protection policy.
The data loss prevention update came in 2019. Now, you also have the option of actually creating your security policy. Just use the settings –> compliance center option in MS Teams.
Converse In Various Languages
MS Teams values customers who may not be conversing in English. With its inline message translation, messages from numerous languages can be commonly translated into English.
Video Recording And In-Built Transcripts
Microsoft Teams permits recording of all meetings and store it on the cloud. By enabling this feature you can refer back to a meeting anytime. It also provides an automated transcript of all recorded meetings. Using this transcript, you can search for specific words or key phrases.
Even though Microsoft Teams is widely used by companies and managers, certain companies may not use it. Through the ‘guest access’ option any MS Teams user can provide guest access to a non-user. In this way, you can have an uninterrupted flow in collaboration even if someone does not use MS Teams.
Microsoft Teams Features
As you can see, the app bar on the left has the options:
- Chat: To view your individual/group conversations during the last meeting
- Teams: Displays the Teams that you are a member of
- Meetings: Displays all upcoming meetings.
- Files: Stores and displays all files from all the Teams that you are a part of.
- […]: Displays other apps that may be tied to your Teams by either you or a member of the team
Channel is a sub-section under Teams where you can organise all your conversation and material into specific tasks and/or projects that you are working on.
Join/Create a team option
After selecting the ‘Teams’ icon, one can view the ‘join/create a team’ option. As the name indicates this is used to join or create a Team.
The command bar is on the top-most. It is used to search for apps or teams.
While using MS Teams you can switch tabs between various Teams that you may be a part of. Each tab displays the members, conversations, and files associated with that particular team.
Every Team by default has a SharePoint site created for it. SharePoint is a document management and storage application. All files uploaded by members on the Teams channel get uploaded to the SharePoint document library. You can share files directly from this SharePoint library or a message.
MS Teams has all of the Microsoft apps in-built, including OneNote. Therefore, using OneNote you can view and edit notes for a meeting.
MS Teams provides about 24 kinds of bots that are essentially like helpers to assist you in any information you need. Much like Feedough itself for your business!
Bots can be added manually to your Teams suite, though the default bot is the T-bot that helps you with how to navigate through your Teams suite. Using the T-bot you can ask any doubts or questions that may arise regarding how to use the features of MS Teams.
How To Use Microsoft Teams?
Convinced that MS Teams puts the ‘team’ in ‘teamwork’?
Let’s move to how to use Microsoft Teams.
How To Create A Team In Microsoft Teams
To begin with your team collaboration, you need to set up a Team first.
- To create a team select the option ‘Teams’ from your app bar.
- Click on the ‘join or create team’ option
- Next, you may specify the type of team you want
- Lastly, add the name of the team and a short description.
For example, you are part of a Christmas food distribution campaign so you create a Team and name is ‘Christmas campaign’ and the description is – “2020 Christmas food distribution to homeless in areas near the Chicago Bean”.
- Next, the easiest way to add a member is to use their name or email address. Remember that Teams can have a maximum of 2500 members.
Managing Your Microsoft Team
If you are the manager of a Team then you can make use of the following features to better manage your team. Every new team has a ‘general’ channel in it by default. This general channel will have all your team members in it. But if you need to create your personalised new channels for your sub-teams and specific members here is how:
- Through the ‘add a channel’ option under ‘Get to know your teams’ you can create a new channel for your Team
- Channels are like chat-route where members can have conversations about the project, share files, and collaborate. Channels are like project management tools in MS Teams.
- After creating a channel you may give it a name and description
- Within every channel, you will have default tabs – ‘conversations’, ‘files’ and ‘wiki’ as well as a ‘+’ icon.
- Conversations: For chatting
- Files: File storage, collaboration, and sharing
- Wiki: To create a textual digital notebook for adding notes with sections and sub-sections
- +: To make new tabs like these
How to start a meeting in Microsoft Team
- On the left app, bar click on ‘meetings’
- Next scroll to the bottom to the option ‘schedule a meeting’
- Now you can select the date and time of the meeting. From the right panel, you can invite an entire Team, or using the ‘invite people’ option invite only specific people or both. You can also use the scheduling assistant’s suggestions and select a time where all members of the meeting are most likely to be free.
- Lastly, click on the ‘schedule a meeting’ option in the bottom right of the dialogue box.
There can be times where just suddenly you need to share files and invite members and start a quick meeting. Usually, people do such short-notice meetings through Whatsapp or a con-call. If you are an MS Teams user here is how you can use MS Teams to start quick meetings:
How to start an instant meeting with Microsoft Teams
- Start it through the chat box by clicking on the ‘meet now’ video icon
- You can also start an instant meeting by replying to a conversation. To do this click on the ‘Reply’ icon and then click on the same ‘Meet now’ video icon
- After you start an instant meeting, MS Teams will show a preview of the meeting. In this preview give the name of the meeting on the top.
- Next click on ‘Meet Now’ to start the meeting
- Lastly, invite people from the right pane to join the meeting.
How to do file management
- Through your Teams window you can directly use the ‘Files’ tab and download, delete, open, move, edit, share, or copy files. To upload a file, click on the ‘upload’ option under the ‘files’ tab.
- MS Teams is great for file management because it also lets you start a group chat right next to the file so that you can have discussions as you work on the file. Here is how to co-edit a file
People may hesitate in-person meetings, dressing up, presenting in front of a crowd, because of anxiety. But using all the aforementioned steps to start an instant meeting or scheduling a meeting, creating channels, tabs, and files, on MS Teams you can easily collaborate and create top-notch projects online.
Microsoft Teams Pricing
MS Teams is a widely used software for collaboration because of its affordability. It is free for users with the Office 365 package. Therefore, any Office 365 package comes with MS Teams and its features of video meetings, project management, file sharing, etc.
For more advanced features has two alternative monthly plans:
- $ 5 user/month – Office 365 Business essentials
- $ 12.50 user/month -Office 365 Business premium
Microsoft Teams Disadvantages
MS Teams is not the Feedough of start-up blogs. A few drawbacks of MS Teams we recognised are:
Location of files
In case you try to look for a file by searching for the folder’s address, it gets difficult to locate the file. This is because MS Teams stores all files in the root folder itself. So it’s a big dump of files and folders in the root folder. If a user tries to re-organise the folders, the folder links used earlier in meetings and chats will become old and invalid. Therefore, it is better to search for the folder name using the search bar instead of searching for the folder address.
Comfort with an online interface
Getting meetings online is a huge advancement in technology. Not all people can adapt to this. In-person meetings have their advantages that online tools can never match up-to. New users of MS Teams will definitely take time to adjust and adapt because the meeting experience of a room with actual tables and chairs is an altogether different experience and that of an online meeting is different.
Granular permission settings
MS Teams has been working on building more granular permission settings. But currently, it does not allow granular permissions.
This means, for example, let’s say you created your HR team with 6 members, and another team with 3 members for the supervision of the HR team. If you have to share information with the HR team, you have to upload all the relevant information onto the Team cloud and share it or share the entire cloud. Since you might have to share the entire cloud the uploading gets tedious in case of large projects.
Lack of replicability of teams
Whenever a new team is created, you have to start from scratch.
For instance, you created a legal management team for your company. Now you want to create another marketing team, you have to go through the entire process of creating a team from scratch because MS Teams has no feature to duplicate teams.
Alternatives to Microsoft teams
Though Microsoft Teams may seem like the most holistic and integrated software for chat-based collaboration, there are other players in the market you should know about. Alternatives to Microsoft Teams:
Slack is another collaboration hub that attempts to help groups of people work together online. Much like MS Teams Slack offers:
Teams in Slack are like a ‘workspace’ in which users can join through a specific URL or an invite from an admin. Slack also provides for chatrooms. These chats also have the ‘@’ feature to talk to specific individuals. But Slack chats have a limit of 10,000 messages, while MS Teams has no limit
Slack also has a channels feature, which functions in the same way as the channels in MS Teams. The only difference is it does not the entire Office 365 built-in.
In Microsoft Teams you can share files from MS applications much easily due to the built-in feature. Though in Slack too you can share files and folders, but not through any in-built feature.
Video conference calls
Slack also allows video conference calls, but with a maximum of 15 participants in its paid version. While MS Teams allows for 250 participants.
Workplace is another team collaboration software developed by Facebook for online teamwork. The features of Workplace include:
Like Facebook, even Workplace has a news-feed available that shows posts and news relating to your business or project. This is not available in MS Teams.
Like Teams, Workplace has a feature called groups. Through this people can join a particular group, discuss and collaborate over projects. You can add files through these groups.
In Workplace, you cannot video call your team members through the ‘groups’ created. Instead, there is a separate feature called ‘workplace chat; through which you can video call or video conference with up to 50 participants. Unlike MS Teams this has no option of adding or co-editing on files.
The auto-translate feature is similar to MS Teams’ translation feature. Users can communicate in their mother tongue (46 languages) and Workplace offers translations to the same to tackle language barriers.
Zoom is a video communication application. As compared to the previous applications, it is not very advanced for a business meeting. It is most suitable for educational institute meetings, and project collaboration meetings. The features of Zoom include:
Zoom’s main purpose is video conferencing. You can use the options to turn off the video and treat it like a conference call. The maximum limit of participants is 100. The video conferencing option, unlike MS Teams, has no file sharing and editing option.
All Zoom video calls have a 40-minute time limit. In case you wish to avail of the feature of a longer limit, then you have to subscribe to its paid version.
Though Zoom is not preferred by businesses, it has an option of Zoom Rooms available for $ 50-$ 100 a month that can be used for business meetings. But again the project management and file-sharing features are insufficient compared to MS Teams.
Zoom has been facing a lot of scrutiny in recent times regarding security and privacy concerns. Data leaks and sale of data to big companies is a big question Zoom is struggling to answer.
In brief, Microsoft Teams is a powerful chat-based collaborative platform with numerous advantages and a handful of disadvantages. But at the end of the day, no user can be pushed to using a new tool. As reviews and ratings have indicated Microsoft Teams does seem like an appropriate tool, to begin with, online team collaboration. Microsoft Teams is often compared to Slack, but in the comparison, MS Teams does fare better than Slack. Therefore, it is the go-to tool, especially for users who already have the Office 365 package.
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Have you ever felt like you’re virtually in the middle of nowhere while you tried to find information on the internet?
How many times have you googled “Top 10 movies to watch on Netflix” or “Best Pop Songs of all time”?
As much as you love the power of choice, the internet gives you too much of it and it’s only natural to get overwhelmed or “feel lost”.
But don’t worry,
Curators are your saviours in disguise.
Curators cut through the noise on the internet to present information for their loyal audience seeking knowledge on a particular topic.
Don’t worry, this article will answer all your queries about their job, their sources of revenue, and analyse some examples of curators.
What Is A Curator?
A curator is a person or an agency who gathers and presents interesting information in one place and provides fresh insights to create something which might appear new but is based on existing data.
How Do Curators Work?
Imagine you’re in a library with books distributed randomly across the shelves, no sections, no divisions. That is a representation of the internet for you. Now what the curators do is arrange these books according to categories such as genres, authors, age groups, etc. keeping the most relevant ones on the top so it’s easier for you to find.
Simply put, they streamline the information.
Following are the reasons why curators are so important, especially today –
- They do ample research on a topic and provide you with information/services which are best of the best
- They find a niche and stick to it
- Their goal is not to diversify but to delve deep into their area of interest
MrSuicideSheep is a music curator which shares electronic music (and sometimes non-electronic music) on platforms such as YouTube and SoundCloud. The channel is independently run by Josh Carr-Hilton from Vancouver, British Columbia. Josh shares copyright-free music and began his channel with the intent to share music that he enjoys.
How Do Curators Make Money
Curators make money through partnerships, donations (through platforms such as Patreon), subscriptions, and affiliate marketing. Let us look at it in more detail along with some real-life examples.
As the name suggests, in a Subscription Model the customer pays a recurring fee – monthly, quarterly, or yearly – for access to the service or premium content.
How does this help the curators?
The revenue model leads to strong customer relations and higher revenue as it builds brand loyalty.
Often considered Anti-Netflix, Mubi is an online streaming platform where, on any given day, there is a collection of 30 curated movies that you can watch. The movies range from cult classics to award-winning masterpieces, from forgotten gems to festival fresh cinema.
Mubi earns through subscriptions and a Mubi membership costs only $ 10.99/month, with a free 30-day trial.
Mubi filters through choices for you and brings to you cult, classic and independent films.
What’s more? You can access these movies offline as well.
The basic idea behind affiliate marketing is to promote other people’s products and charge commissions for each sale made. Other products can be marketed by posting reviews, tutorials, suggestions, etc.
Let us look at the example of the curator “PC Gamer” to understand this better.
PC Gamer is a game curator (stand-alone curator and a Steam curator) that evaluates and shares game reviews and suggestions. The curator also has a Twitch channel wherein it broadcast its team members playing games in real-time.
Affiliation with game partners and Partnership with Twitch helps PC Gamer in the following ways –
- Earning commission whenever a reader buys a game from the link on the website.
- Donation of money on Twitch through PayPal where Twitch doesn’t claim any percentage of the donations.
- “Bits” on Twitch where views send Cheer Bits and each bit equals 1 cent. Twitch has a percentage of claim over each Bit.
Many curators thrive on partnerships. These partnerships work in the same was as influencer partnerships where a company reaches out to a curator to review it or add its offering in its list in return for some benefit which could be a share of sales, a fixed retainer, free products, or commissions.
Indiemono is a legit Spotify playlist curator-cum-music-label which lets music producers and artists submit their piece for review for free. However, the company also provides paid partnership options where the artist and labels can co-release their music with the Indiemono digital label and cater to a bigger audience.
Besides this, the company also provide a premium Indiemono curation service to brands where it curates the brand playlist, maintain it monthly and/or give the brand tips to build a good audience.
The advertisement model is the oldest revenue model used by curators. It’s a simple revenue model and is often used along with other models to develop a sustainable revenue stream. It works like this –
- Develop lists and add review articles to get traffic on the website.
- Monetize the traffic by placing advertisements within the content.
Curators possess quality followers in their niche, they understand and contextualize information for them. They give unbiased recommendations solely because they like it – not because a company-sponsored them to.
Content Curation, of any kind, is a fast-emerging field. It is an opportunity for curious minds to gather interest and related content at one place instead of creating new content themselves.
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The number of people working remotely has increased by 159% over the past decade. More people are starting to work from home due to the various benefits it innately brings with it. This meant that communication services such as video conferencing have become the most desirable method of connecting with others and doing business.
It is hard to decide when there are dozens of video conferencing services out there. Let us look at the two most popular options for staying in touch – Zoom, and Skype.
What Is Zoom?
Zoom is a cloud-based video conferencing service that was created with enterprises in mind. Zoom has drastically increased in popularity during the COVID-19 pandemic that caused the majority of the global population to quarantine themselves and work from their homes.
What Is Skype?
Skype is the telecommunications service developed by Microsoft with consumers in mind. It was first created for voice calls and later expanded to video calls and messaging from within the app. Skype recently introduced its ‘Meet Now’ feature which competes with Zoom’s Meeting ID feature. It allows the creation of Skype video meetings and invites Skype and non-Skype users to participate in the video conference without logging in or downloading the Skype software.
Zoom vs Skype
While both Zoom and Skype offer a similar set of basic conferencing and web features, it is in the details that each varies a lot – enough to warrant one over the other for different use cases.
|Plans & Pricing||Free ~ $ 19.99||Free|
|Platforms||Windows, Linux, Mac, iOS, Android & Web-based||Windows, Linux, Mac, iOS, Android, Xbox, Amazon Alexa & Web-based|
|Privacy||End-to-End Encryption; Privacy vulnerabilities recently discovered||End-to-End Encryption on all its services;|
|Most Suited For||Large video conferences, webinars, educational institutions, enterprises||Daily communications, informal meetings, small-medium video conferences|
Plans & Pricing
Zoom offers 4 different plans to its users –
- Zoom Basic – Free
- Zoom Pro – $ 14.99/month/user
- Zoom Business – $ 19.99/month/user (requires 10 members on your team or more)
- Zoom Enterprise – $ 19.99/month/user (requires 50 members on your team or more)
Skype, for the most part, is free to use.
You only need to pay to call mobile phones and landlines that are not registered on Skype.
Zoom’s Basic plan has received the most attention out of the 4 plans offered. This is because Zoom’s Basic plan is free and offers the following features indefinitely –
- Unlimited 1 to 1 video calls (termed as Zoom meetings)
- 100 participants in your group video conference
- Duration of group video conferences – 40 minutes. But it can be re-initiated immediately after the 40-minute cutoff
- HD video and audio feed
- Join a Zoom video conference via normal telephone (teleconferencing/audio call)
- Screen, desktop and application sharing
- Instant or scheduled meetings (video calls)
- Personal, permanent ID allowing users to join a call by just clicking on a link
- Breakout rooms from the main meeting
- Virtual backgrounds
- Additional features such as –
Apart from this, Zoom’s paid plans to offer extended support, increased meeting duration times, increased number of participants (up to 1000 participants in a single video conference), 3rd party app integrations, analytics and reporting, increased cloud storage space, and user management tools.
Skype offers the following features to its users for free –
- 50 participants in a group video call
- ‘Meet Now’ feature – allows users to join a Skype call without an account or downloading Skype client and by just clicking a link
- 100 hours per month of group video call
- Duration of a video call – 4 hours, with a maximum limit of 10 hours per day. After the 10-hour daily limit is exhausted, one can make video calls only on the next day
- Blur the background
- Additional features such as –
Zoom is available as a standalone app on most major platforms – Windows, Mac, Android, iOS and Linux.
Zoom also offers its video conferencing features via a web-based interface that helps anyone with a browser to be able to join, create, host and share Zoom meetings.
Skype has been around for longer than Zoom. Hence Skype is available on different consumer platforms and operating systems such as – Windows, Mac, iOS, Android, Xbox, and Linux.
The Skype app integrates well with most consumer platforms and also available on a web-based interface similar to Zoom.
Zoom allows a variety of 3rd party app integration via their Zoom App Marketplace.
Some of the most popular app integrations offered by Zoom –
Zoom integrates well with most popular apps such as – Google products, Skype for Business, Salesforce, Zendesk, Slack, Microsoft Teams, Moodle, Shopify, Trello and lots more under sales, education, finance, healthcare, and other categories.
Since Zoom was initially built for enterprises, you will likely find most of your productivity and communication apps on the marketplace. This makes it much easier to integrate Zoom with your existing apps to boost productivity.
Skype integrates well with other Microsoft products such as – Microsoft Word, Outlook, OneNote, and such.
Skype also provides 3rd party app integration on services such as Slack, WordPress, and live-streaming apps.
Zoom was primarily built for enterprises and businesses and features end-to-end encryption on all its services. That is not to say that Zoom is without its fair share of flaws and vulnerabilities.
Zoom’s Meeting ID is a randomly generated string of characters assigned to the created Zoom meeting. This allows anybody to enter a random string of numbers to enter anybody’s ongoing Zoom video calls and conferences. Not only that, but the attackers can also display violent and disturbing content using the screen sharing feature. This act of uninvited attendees breaking into Zoom meetings has even been given the name “Zoombombing”.
Recently, two zero-day vulnerabilities were discovered on Zoom’s Mac app that allowed attackers to obtain root privileges – basically allowing them to access the microphone and other hardware connected to the system. A vulnerability was also discovered on Zoom’s Windows app which allowed attackers to steal users’ credentials such as email addresses and passwords.
Zoom has responded to this by moving their focus on patching the found flaws and introduced ‘Waiting rooms’ which allows the host to be able to see and add new users to Zoom meetings. Zoom has also added different password protocols to increase security.
Skype too employs end-to-end encryption on all of its services. But Skype’s track record isn’t as clean when it comes to maintaining its users’ data and privacy. Skype has a long history of privacy scandals and mishaps.
The most recent being the case of Microsoft outsourcing its Skype and Cortana transcriptions analysis without any solid security measures in place. This is not the first time this has happened and just a few months back, Microsoft was accused of listening to private Skype calls on the premises of improving its service.
As with any app or platform, you should read all the policies and make sure the service has a solid stance on user privacy before you use the service.
It is easy to see that Zoom is well suited for large teams and businesses. Zoom shines when it comes to increasing productivity remotely by offering enterprise-ready tools such as the ability to have breakout rooms, whiteboards and document annotating from within the app. Other features such as analytics and meeting transcriptions offered on its paid plans helping businesses boost productivity while operating from their homes.
Skype is the most user-friendly and better known among the two. The introduction of the ‘Meet Now’ feature has made it even easier for holding video meetings with participants even if they are not on Skype without downloading any software, right from their web browsers. Skype is mostly consumer-oriented and hence the absence of analytics tools and meeting transcriptions, but instead offers live captions, screen sharing, and polls. Skype is at its best when used for daily communication duties and the 50-participant limit makes it more suited for small to medium businesses.
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