This Amsterdam-based company offers social distancing in offices

As we all know, COVID-19 is contagious and spreads easily! To reduce contamination, RIVM and the government advised people to maintain a minimum distance of 1.5 meters. In an attempt to ensure that, the Amsterdam-based company SmartEagle, a spin-off from IoT company Evalan, has developed a solution for social distancing – The Distance Sensor.

According to the company claims, the distance between people is measured with a network of optical SmartEagle sensors. Each sensor measures the number of persons and the distance between them. The data from the different sensors are combined to validate that the mutual distance meets the requirements.

Notably, the results are immediately available through the dashboard and various messaging services. This solution can be integrated into crowded places, including offices, shops, schools, theaters, and other (public) venues.

One of the major advantages of the sensors is that they can directly measure the number of people on location, without the people having to carry a smartphone or other device.

The SmartEagle Distance Sensor is easy to install on the ceiling since it is wireless and provides real-time measurement results. Apart from measuring social distancing, the sensor can also serve other purposes, such as finding free workplaces.

Arend van de Stadt, CEO of SmartEagle:

“We made our existing solution for finding free workplaces and monitoring occupancy with a small adjustment suitable for monitoring the distance of 1.5 meters. In busy places within the office environment, such as in the canteen and at the reception, it can be monitored whether the rule is still being observed. Notification to the people present can make it clear that they have to take more distance or better come back later. “

Founded in 2018, SmartEagle provides Smart Sensing solutions for smart buildings and real estate companies. The Dutch company uses its artificial intelligence (AI) software to develop smart building applications in combination with the Internet of Things (IoT).

Main image credits: SmartEagle

Stay tuned to Silicon Canals for more European technology news

The post This Amsterdam-based company offers social distancing in offices appeared first on Silicon Canals .

Startups – Silicon Canals

Business model and features of the doctor appointment booking script (Zocdoc clone)

In today’s digitalized world, people use the doctor appointment booking script to book appointments online.

Zocdoc clone provides a platform where the users can get timely and trustworthy access to experienced doctors and can also book appointments instantly. It allows doctors, hospitals, and patients to connect with each other. So, the need for a user-friendly mobile medical application is increasing rapidly in the healthcare sector.

Do you want your healthcare business to achieve tremendous growth within a short span of time? Then, you can make use of an interactive and reliable doctor appointment app.

Let us now see the business model and astonishing features of the doctor appointment booking script.

The workflow of the doctor appointment booking script

This two-sided network connects patients and doctors online. It reduces the waiting time of patients through online consultation from their preferred doctors. Patients can book appointments online and go for regular check-ups with custom reminders.

Business model and astonishing features of the doctor appointment booking script

The patients can choose their preferred doctors depending on their health problems and can book appointments accordingly. Doctors are made visible to the patients depending on their availability. So, it is easy to schedule an appointment with quick updates.

Some of the key benefits of the doctor appointment booking script (Zocdoc Clone) are as follows:

With the help of this scalable app, users can book appointments within a fraction of second. So, there is no need to stand in long queues to book an appointment with the preferred doctors.

The process is simple and hassle-free. It allows doctors to handle the bookings effectively once they get their appointment list. Patients can book appointments conveniently during their leisure hours. They can also request for free health care tips from doctors without any special charges. 

Core features of the doctor appointment booking script

Let us now see some of the striking features of the doctor appointment booking app.

For Patients

Let us now see some of the important features available for patients in the doctor appointment booking app.

Easy Registration and login in Zocdoc clone

The users can register themselves on the doctor appointment app by using their email id or social media accounts. The app allows registered users to log in easily within a fraction of second.

Personal profile creation in Zocdoc clone

Users can also create personal profiles for a customized app experience. They can enter details such as name, age, email address, mobile number and so on. Users can also provide information related to their health such as weight, height, blood pressure, etc. These details would greatly help in creating a personal health chart of patients.

Advanced search option

When looking for a responsible solution to a health problem, users can use this advanced search feature. They can look for experienced doctors, professional medical practitioners, and clinics online. They can then filter the results by experience, location, specialty, ratings, etc.

Booking/canceling an appointment online in Zocdoc clone

The users can proceed with booking appointments once they are done with the selection of doctors. When he/she is booking an appointment, it is essential to fill a form with personal details. It can include name, age, health problem for which he/she is consulting the doctor, symptoms, etc. Patients can also cancel the appointments when needed.

Telemedicine or live video conference facility in Zocdoc clone

By offering the facility of video calling or live chatting with the doctors, the patients can consult their doctors online. Through messaging service, patients can also communicate with the doctors to get regular updates on reports, to clarify doubts, etc.

Email alerts and reminders

Custom email alerts are used to notify the users regarding their appointment details, timings, products, and offerings. The appointment date will also be stored in the phone calendar.

Online payment

Once the users get their required medical services, they can make their payments through the safe and comfortable payment gateway of the application. They can make their payments online through credit, debit and net banking facilities. And, can also pay through apps like Google Wallet and Apple pay with no further delay.

Features for user in doctor appointment script

[Above image shows features that can be customised for patients in Airfinch AirBNB Clone Script]

For Doctors

Let us now see the features available for doctors in the doctor appointment booking app.

Profile creation

Doctors can register and log in with simple steps. They can create their profiles with their names and areas of specialization. Information regarding the location of the clinic and available appointment hours can also be included in their profiles. It is essential to include the ratings and reviews given to them as patients normally prefer to consult specialists or doctors depending on their ratings and reviews.

Appointment status check

Doctors can view the date and time of all booked, canceled, and completed appointments. This feature helps doctors to schedule their upcoming appointments without any confusion.

Accept/Reject appointments and edit schedule option

Doctors can accept or reject any particular meeting after viewing their complete list of appointments. Based on their schedule, doctors can assign a date and time to a particular patient. After scheduling an appointment they can update it on the website. Based on their availability, doctors can also make required changes in their daily schedules.

Online prescription based on patient details

Doctors can view the details of the registered patients such as name, medical history, health problems, previous treatments, etc. So, they can prescribe medicines online to the patients.

Features for doctor in doctor appointment script (Zocdoc clone)

[Above image shows features that can be customised for Doctors in Airfinch AirBNB Clone Script]

Features on the Admin panel

Let us now see the features available for Admin in the doctor appointment booking app.

Elegant dashboard

Admin can catch a glimpse of the web site’s performance, track user behavior, and control the platform effectively through an interactive and impressive dashboard.

Adding doctors to the website

Admin can add experienced doctors and unlimited pharmacies to his/her website. He/she can also showcase the achievements of the doctors on the website along with their personal information.

Management of doctor/patient details

Admin can manage the complete history of the patients to provide best-in-class service to them. He/she can manage the complete details of all doctors and categorize them based on their area of expertise. So, patients can just select their category of problem and then book appointments with their preferred doctors.

Appointments and reports management

Admin can view the entire list of scheduled appointments for a specific doctor or a clinic. Admin can also manage the process of informing the doctors again regarding the appointments. Also, the admin can update the information change between the patient and the doctor. He can also manage the reports related to the number of doctors registered and the number of users enrolled.

Management of online payments and pricing details

Admin can manage the payments that are made by patients/users using in-app payment options. Admin can also manage the pricing for online doctor consultations and other service requests.

Promo and Business coupons

Mind-blowing offers and promo coupons will definitely attract your patients and thereby forming a large customer base. Business coupons allow you to tie up with other organizations to reinforce your business.

Content Management System (CMS) for Articles and News

The admin can manage all the publishing information of the doctors associated with the appointment booking app. They can also publicize the details as well.

Admin dashboard in zocdoc clone

[Above image shows admin features available in Airfinch AirBNB Clone Script]

Revenue generation through Zocdoc clone

As Zocdoc clone is a patient-centric model, it is completely free for booking an appointment through this online patient-doctor connecting portal.

So, the subscription fee is the main source of revenue, which is paid by doctors for the doctor appointment app services such as connecting them with patients who are in search of services, enhancing the efficiency of their practices, and allowing for their appointment cancellations. Sponsored results service is another important source of revenue for the Zocdoc clone. It allows doctors to stand out from their competitors and get identified by patients who are in search of services. Under this service, the advertisements are displayed only to the patients who are in search of those parameters that perfectly match with the attributes of a doctor’s profile.

For this display of advertisements, the doctors are charged based on several factors. Those factors include the patient ratings and reviews, bid rate for market and specialty, practice size and many more.

Why there is a need to develop a doctor appointment app for your healthcare business?

Nowadays, the smartphone has become a part of our life rather than just serving as a significant tool to simplify our daily activities.

From a startup clinic to multi-specialty hospitals, doctors and medical professionals are using smartphones to simplify their tasks. So, there is no doubt that an effectively developed medical app will assist patients anytime and anywhere.

So, there is a steady increase in the demand for user-friendly mobile medical apps in the healthcare sector. Doctor appointment software is definitely a cutting-edge introduction in the healthcare field. According to a survey, in 2017, there were around 325,000 mobile health apps in App stores. Around 52 percent of people prefer these medical apps to get health-related information, prescription information and many more.

So, in the next five years, the mobile application for health care will play a significant role within the medical practice.

So, healthcare providers are now focusing on medical mobile app development to offer patients a more convenient and effective way for booking doctor appointments and getting online consultations.

The new technologies that are available in the market are not just limited to digital communications and computing processes. The development of a doctor appointment booking app involves a qualitative transformation in search tools, social network technologies, etc. Some design elements like articles by doctors, doctor ratings, and consultation services are essential for developing a doctor appointment app.

Key points to stand out from your competitors

Let us now see some of the key points for developing an effective doctor appointment booking app

  • Choose a unique design to make it look alluring and responsive in all possible ways.
  • Make sure to include additional features for payment and appointment. Because this will attract more customers by serving as an attention-grabbing doctor appointment booking app.
  •  Last but not least make it easy for your customers to book appointments conveniently and swiftly.

Key features in doctor appointment script (zocdoc clone)

[Screen preview of advanced features available in Airfinch doctor appointment booking script]

Developing a successful and impressive doctor appointment booking script solution (Cost and time frame for a ZocDoc Clone)

For the successful development of a doctor appointment booking app, you must clearly define your requirements and target customers.

Approximately, the development of a doctor appointment booking script would take around 40-50 days. The timeframe for developing a booking app depends on the number of features to be included in the app. You can include features such as online doctor appointments, medical records storage, medicine delivery, medicine reminders, in-app reminders, and map for finding doctors in your location, articles by doctors and so on. The approximate cost for building such an app starts from $ 800.

periscope clone

Note :

With in-depth market research and analysis, we have presented here the list of all beneficial inclusions that help your business to maintain a competitive edge. These above-mentioned features and functionalities may not be readily available in our versatile script. But, our scalable solution can be customized swiftly and effortlessly to include these additional features and thereby making your business stand out from the crowd. To know more about the cost and time frame for these inclusions in our script, you can contact our customer help desk.

Go for a scalable doctor appointment booking script (ZocDoc Clone) now

Are you looking to develop a zocdoc clone, a doctor appointment booking app across popular platforms like iOS and Android? Why still waiting? Our cost-effective doctor appointment booking script from Appkodes with stunning features will help you to attain your goal.

We deliver our solutions on time and as per the requirements of our clients.  We focus on delivering top-notch products to meet our client’s requirements. To say in a nutshell, we employ innovative techniques and user-friendly concepts to arrive at a top-quality doctor appointment app. Our team of experts will come up with a unique solution to meet all your requirements. Make use of our innovative solutions to reach greater heights in your healthcare business.

Reach us

Do you want your healthcare business to gain immense popularity among your target customers?

The post Business model and features of the doctor appointment booking script (Zocdoc clone) appeared first on Appkodes.

Appkodes

Nano Interactive nabs €6.3 million to improve ads using ‘intent targeting’

London-based Nano Interactive has announced new funding of €6.3 million to further boost its privacy-friendly targeting platform, with support coming from Maven Capital Partners, Clydesdale and Yorkshire Bank and existing investors Foresight Group. The investment will enable the startup to expand its business into the US, and invest in rapid expansion of its award-winning AI driven intent targeting platform.

Founded in 2014, Nano Interactive helps businesses drive growth using fully transparent intent data to find customers, at scale, across all media platforms. Called “Search Intent Targeting”, its proprietary tech allows advertisers to deliver display, mobile, video and direct response campaigns according to the specific search behaviour of individual users. To date, it’s delivered +2000 campaigns using this exact method, always prioritising user privacy.

With people all over the globe quarantining at home, there are more eyes than ever on online company branding and relevance. It’s no surprise, then, the timing of this funding round. Publishers and advertisers want to work with innovative platforms that can help them to get the best results, whilst fully respecting the privacy of their users.

Christian Geyer co-founder and President US Operations, Nano Interactive commented: “We have successfully market tested our products during a period of great change in the European privacy landscape and we have great confidence that our offering will have great resonance in the United States. I am personally looking forward to leading this aspect of our development.”

Carl White, co-founder and Chief Executive Officer, Nano Interactive, commented: “It is a massive endorsement of the business for us to receive such significant investment at a time of great turmoil. Our privacy-centric platform focuses on live intent rather than identity and this initiative has been really well received in the last 18 months. Difficult market conditions often provide an opportunity for innovative products and we believe that this will be the case for Nano Interactive.”

EU-Startups

4 Tips for Communication Between Sales and Customer Success Teams

Communication is a challenge no company ever truly masters. And while it’s tempting to invest in new tools and call it a day, improving communication is a matter of strategy. 

Certainly, tech has given companies more ways to get their message across. But it’s also created new problems: Wires can be crossed even more easily over email or Slack than they can in-person chats. Every new technology means a new training session.

Becoming a more communicative team means cracking open your processes first and your tech budget second. To improve communication between your sales and customer success teams:

1. Give and ask for feedback.

Nobody likes giving hard feedback. But given how closely sales and customer service teams work together, feedback needs to be part of the process.

Surprisingly, most workers want to hear more of it. A study by Officevibe found that more than eight in 10 employees appreciate positive and negative feedback. Feedback gives workers a clear sense of what they’re doing well and where they can improve.

At communicative companies, however, feedback cuts two ways. Make sure your two teams feel comfortable giving the other a true glimpse of their day-to-day challenges. Although tools like 15Five facilitate cross-company feedback, setting up an anonymous comment box might be a better solution to get authentic feedback.

2. Get in the other person’s shoes.

It’s easy for employees to feel a disconnect with other teams. Everyone is so focused on doing their own job that the effects and impacts of their work on someone else can be easily overlooked. In fact, 39% of employees think there isn’t enough collaboration at their company. Flip the script by having the sales team and customer success teams sit in on each other’s roles every quarter. 

This helps to uncover challenges each team has and opens up opportunities for better collaboration and communication. Not only will people learn from each other, but it can help increase team problem-solving if both sides have a better view of the big picture. 

3. Automate when possible.

Automation may seem like something that hinders communication, but in reality, automation can open up communication between a sales and customer success team. For example, workflow automation tools can allow salespeople to automatically alert customer success staff of a new client and upload information collected during the sale. 

True, automating tasks like this eliminates some one-on-one communication between teams.  But it also means that nothing will be missed during the transition, and information can flow freely between the teams. Automation has huge potential to simplify cross-team communication.

4. Make it easy to chat.

There are a lot of great tools out there to help foster communication between teams. Whether you use Slack, Google Chat, or any other of the options available, you want to eliminate roadblocks for open communication between your sales and your customer success team. 

Is the way your sales team is positioning something causing problems for your customer success team? Is a salesperson struggling to explain a new benefit that your customer success team could help with? A quick message can help in these instances, so be sure your team has the resources and support to chat freely.

When it comes to improving communication between your sales teams and customer-facing employees, there are no quick fixes. Technology can catalyze those improvements, but it can’t make them itself; in some cases, it can even get in the way.

Consider where your team communication falls short, think about the tools you actually need, and cut technologies that only add a layer of complexity. Talk openly about those changes: Silence is a terrible way to start a new communication strategy. 

The post 4 Tips for Communication Between Sales and Customer Success Teams appeared first on KillerStartups.

KillerStartups

The Best Phone Services for Small Business

Want to jump straight to the answer? The best phone service for most small businesses is definitely Nextiva or RingCentral.

Phone services for businesses have come a long way

The right services can get you toll-free numbers, easy routing, and unlimited SMS for a low monthly rate.

Business VoIP phone services have become much more popular than traditional phone lines. They’re easier to set up, easier to manage, and cheaper.

The Best Business Phone Service Providers for 2020

Not every business phone service is the same. To find the best choice for your situation, read through the reviews of the best phone service providers for small businesses below.

You can compare the pricing, plans, and features of each one to identify the best fit for your small business.

Nextiva

Starting at $ 19.95 per month
Affordable enterprise-level plans
Unlimited calls
Free local & toll-free number
Get Started for Free

Nextiva is an industry leader in the business phone service space. More than 1 billion calls were made on their network in 2018. That is an astronomical number.

Overall, Nextiva is a larger company compared to some of the other providers on our list. They have more than 1,000 dedicated staff members on their team, which explains why they have a 94% customer satisfaction rating.

Nextiva has three simple plans. The price depends on the number of users and the length of your contract. There are plans to accommodate businesses of all shapes and sizes, with options for businesses with 1-4 users, all the way up to 100+ users.

nextiva

Here are the starting rates for each plan, per user, for an annual contract:

  • Basic — $ 19.95 per month
  • Pro — $ 20.95 per month
  • Enterprise — $ 27.95 per month

These are the most affordable enterprise-level plans that we’ve seen so far.

Some other highlights of Nextiva’s small business phone service include:

  • Unlimited calls
  • Call queuing
  • Automatic call forwarding
  • Hold music
  • Free online fax
  • Free local and toll-free number

Unfortunately, some sought-after features are not included in the basic plan. If you want to use the Nextiva app, get unlimited conference calls, pre-recorded greetings, and text messaging, you’ll need to upgrade to the pro plan.

Call recording, voice analytics, and voicemail to text delivery are only available on the enterprise plan.


RingCentral

Starting at $ 19.99 per month
100 toll-free minutes per month
On-demand call recording
Small to enterprise solutions
Get Started Now

With more than 350,000 businesses using RingCentral for VoIP phone services, it’s one of the most popular solutions in the industry.

I like RingCentral because they have plans that have been specifically designed for small businesses. It’s reliable, secure, easy to use, and delivers high-quality voice for crystal clear calls.

RingCentral is also affordable. You can save over 30% if you sign up and prepay with an annual plan as opposed to a month-to-month contract.

ringcentral

Here’s a quick overview of the plans and pricing:

Essentials

  • Starting at $ 19.99 per month per user
  • Up to 20 users
  • 100 toll-free minutes per month
  • On-demand call recording
  • Unlimited calls within US and Canada

Standard

  • Starting at $ 24.99 per month per user
  • 1,000 toll-free minutes per month
  • Unlimited Internet fax
  • Unlimited audio meetings
  • Unlimited video conferencing (up to 4 people per meeting)
  • On-demand call recording
  • Custom app development and deployment

Premium

  • Starting at $ 34.99 per month per user
  • 2,500 toll-free minutes per month
  • Unlimited video conferencing (up to 100 people per meeting)
  • Automatic call recording
  • Multi-site support
  • Salesforce and Zendesk integration

Ultimate

  • Starting at $ 49.99 per month per user
  • 10,000 toll-free minutes per month
  • Unlimited video conferencing (up to 200 people per meeting)
  • Automatic call recording

As you can see, RingCentral has a plan for everyone. You can also customize your plan to pay extra for things like additional toll-free numbers, vanity numbers, international numbers, and international toll-free calling.

All of the plans come with basic features like unlimited business SMS and MMS, mobile apps for iOS and Android, HD voice, team collaboration, call log reports, and 24/7 customer support.

The plan you choose will largely depend on how many toll-free minutes you plan to use as well as the number of users you’re going to onboard.


Ooma

Flat rate $ 19.95 per month
No contracts, cancel at any time
Unlimited calling
Virtual receptionist
Get Started Now

Ooma has VoIP phone plans that are specifically made for small businesses. It’s an ideal solution for businesses with traditional offices that need desk phones.

They have an extremely appealing pricing structure for new businesses. Just pay a flat rate of $ 19.95 per month per user. There are no contracts and you can cancel at any time.

However, there is a catch. The monthly rates don’t include hardware costs.

ooma

If you compare these to similar hardware offered by other providers, you’ll see that Ooma is definitely on the more expensive end of the spectrum. This balances out the lower monthly rates.

Ooma does have a mobile app, which allows you and your staff to make calls on the go from your smartphones. So theoretically, you could opt to go mobile-only and skip the hardware costs.

Although I would not recommend this. There are better options out there if you’re looking for a business VoIP phone service without any hardware.

So stick with Ooma if you want straightforward rates for your office phone. For those of you with a growing team, Ooma can scale with you. It’s easy to add on users, devices, and manage everything on your own.

Your plan will come with unlimited calling, a toll-free number, low international rates, and a virtual receptionist. Ooma also has exceptional customer support if you have any trouble setting up the hardware or managing your service.


Phone.com

Starting at $ 9.99 per month
50+ standard features included
E911 dialing options
Premium feature addons
Get Started Now

Phone.com offers some of the most straightforward and simple VoIP business phone plans that you can find. The simplicity is one of the main reasons why their rates are so affordable.

You can sign up and get started in minutes. Building and managing your entire business phone system from the intuitive dashboard is easy for anyone, regardless of their technical skill level.

Phone.com has more than 50 standard features, including:

  • Fax to email
  • SMS messaging
  • International dialing
  • HD conferencing
  • Call screening and blocking
  • Call routing
  • Call queuing
  • Auto attendant

You’ll also benefit from E911 dialing, which is not offered by all VoIP providers. Premium features like caller analytics, call recording, video conferencing, and CRM integration cost extra.

phone.com

Phone.com is HIPAA and HITECH compliant, which means it’s safe to use if your company is in the medical field.

Compared to other business phone services that we’ve seen, Phone.com offers a unique pricing structure.

They have standard plans with unlimited minutes starting at $ 24.99, $ 32.99, and $ 49.99 per month with an annual contract. Each tier comes with extra numbers, extra text messages, and added features that you would expect with the price increase.

However, Phone.com also has pay per minute plans starting as low as $ 9.99 per month. This is the lowest monthly rate that you’ll find from a reputable VoIP phone service provider. These plans are reserved for businesses that don’t need lots of minutes. The pay per minute plans offer 300 monthly minutes, 500 monthly minutes, and 1,000 monthly minutes, respectively.

So if your calls are relatively short and infrequent, you can definitely save some money with one of these budget plans.


Grasshopper

Starting at $ 26 per month
VoIP and Wifi calling
No calling limits
24/7 live support
Get Started Now

Grasshopper is another popular option made for small businesses and entrepreneurs alike.

More than 135,000 users trust Grasshopper as their business phone service. The provider is responsible for over 140 million calls per year.

Grasshopper makes it easy for you to find toll free numbers, vanity numbers, 800 numbers, local numbers, and more. This simple solution is a great way to add professionalism to your business.

Here’s a quick breakdown of the plans and pricing:

  • Solo — Starting at $ 26 per month (1 number, 3 extensions)
  • Partner — Starting at $ 44 per month (3 numbers, 6 extensions)
  • Small Business — Starting at $ 80 per month (5 numbers, unlimited extensions)

The solo plan is the best option for an entrepreneur who has a small side business. You’ll want to upgrade to the partner plan if you have a small group of up to three employees working for you. For anything more than that, you’ll need the small business plan to accommodate your needs.

grasshopper

All Grasshopper plans come standard with the following features:

  • VoIP and Wifi calling
  • Virtual fax
  • Mobile and desktop apps
  • Business texting
  • Ability to handle simultaneous calls
  • Call reporting
  • Call forwarding
  • Voicemail
  • Call transfers
  • Extensions

Unlike other business phone services on the market, Grasshopper doesn’t have any restrictions for calling limits. You’ll also benefit from 24/7 live support.

Grasshopper also gives you the option to integrate your business interactions into one inbox that’s easy to manage. You can access your emails, texts, business calls, and contacts in one place.


Vonage

50+ voice & communication features
Compatible with Vonage Meetings
Simple to set up and scale
Compare Quotes

Vonage is a reputable and well-recognized name in the phone industry. They have been in business for nearly 20 years. Back in 2003, Vonage became the first VoIP platform for 911 calls.

While the company has a rich history, they just recently started providing business solutions.

vonage

They offer three different plans, with rates based on the number of lines you need. Here’s a brief overview of the plans and costs.

Mobile

This plan lets you make and receive calls from your mobile device and desktop computer. It’s best for smaller businesses that don’t need office phones.

  • 1-4 lines — $ 19.99 per month per line
  • 5-19 lines — $ 17.99 per month per line
  • 20+ lines — $ 14.99 per month per line

Premium

The Premium plan is made for traditional office teams. It allows for calls from any device, including desk phones.

  • 1-4 lines — $ 29.99 per month per line
  • 5-19 lines — $ 27.99 per month per line
  • 20+ lines — $ 24.99 per month per line

Advanced

This is the best option for businesses that need a phone service for team setups and onboarding.

  • 1-4 lines — $ 39.99 per month per line
  • 5-19 lines — $ 27.99 per month per line
  • 20+ lines — $ 34.99 per month per line

If you want CRM integrations, you’ll need to sign up for the Premium or Advanced plan. The Advanced plan also comes with on-demand call recording, group calls, and virtual voicemail.


Jive

Lots of all-inclusive features
Call recording & monitoring
Custom greeting & hold music
Compare Quotes

Jive is one of the best VoIP business phone services for those of you who want lots of all-inclusive features.

I like Jive because they strive to make enterprise-level communication available for small businesses. Their system is very easy to use, no matter how large or small your team is.

With Jive, you’ll get basic features like:

  • Call recording
  • Auto attendants
  • Call monitoring
  • Conferencing
  • Virtual fax
  • Custom greeting
  • Custom hold music
  • Dial by name or extension
  • Individual call logs

Other providers make you pay extra for some of these.

jive

Jive makes it easy for you and your entire team to connect to your phone system from any computer or mobile device with an Internet connection. This is ideal for those of you who aren’t always tied to a traditional office setting.

Pricing for these plans is based on users. Here’s an overview of Jive’s tiered-pricing structure.

jive pricing

As you can see, the more users you have, the less you’ll pay per month. But even the entry-level plans are affordable. When you factor in the premium features that are all-inclusive, it makes Jive a more appealing option than some other providers on the market.

Jive phones are extremely easy to set up. All you need to do is plug them in and you’ll be ready to make calls in minutes.


1-VoIP

40+ standard features
Pay for what you use plans
Cost-effective & flexible
Compare Quotes

1-VoIP is cost-effective and flexible. It’s a great option for small businesses on a tight budget that want a reliable phone service provider.

With plans starting as low as $ 14.97 per month, 1-VoIP doesn’t have the absolute cheapest rates that we’ve seen in this guide, but it’s very close.

If you don’t make calls often, you can take advantage of 1-VoIP’s metered pricing structure. Only pay for what you use. In this case, you’ll be charged just $ 0.02 per minute.

1voip

Unlike other providers on the market, 1-VoIP doesn’t cut out basic features if you sign up for the metered plan. You’ll still have all of the features that come with the other plans, including:

  • Queues
  • Hold music
  • Virtual fax
  • Digital call forwarding
  • Call recording
  • Hours of operation
  • Extension transfers
  • Call waiting

Altogether, there are 40+ features that come standard.

If you’re only using up to 200 minutes per month, the metered plan will be your best bet. Otherwise, they have package plans starting at $ 19.97 and $ 29.97 per month per extension.


The Value of a Business Phone Service

Why do you need a business VoIP phone service?

Most small business owners rely on traditional landlines or mobile phones for communication. But landlines can take up lots of extra space around the office. Plus, you can’t take those with you on the go.

The majority of you might be using your personal cell numbers to handle business calls. While the system might work for you, it’s not as professional.

Sure—you could always get a business plan from a traditional wireless carrier. But those plans are pricey, especially when you add more lines.

These are some of the top benefits of using a business phone service:

  • Make and receive calls from multiple devices (computer, mobile, desk phone).
  • Track usage, hold times, and duration of calls.
  • Share one number with multiple users.
  • Add new employees without going into a store to buy a new phone.
  • Local and toll-free calls from anywhere with high-speed Internet.

Most business VoIP phone services also come with features like call recording, call waiting, call forwarding, and call routing.

Overall, a business phone service can add professionalism to any small business or website. It can improve communication in-house as well as with your customers.

What is a VoIP phone service?

The acronym stands for “voice over Internet protocol.” In simple terms, this is a phone service that operates over the Internet.

A VoIP creates a digital signal from any incoming or outgoing call. Then it converts that signal to reach any non-VoIP numbers as well. This cloud-based solution allows you to receive calls from a computer, VoIP phone, any phone with a VoIP adaptor, or mobile hotspot. Here’s a visual explanation of how it works.

How VOIP Works

But if you run a quick search for the best VoIP phone services, you’ll quickly learn that there are dozens, if not hundreds, of options to choose from.

That’s what inspired me to write this guide. I’ve identified the top phone service providers for small businesses. I’ll explain all of the benefits and show you the methodology for my conclusions. You can use this information to upgrade the phones at your company.

How to Find the Best Business Phone Services For You

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Now that you are more familiar with some of the top business phone services on the market, it’s time for you to choose a plan for your small business.

To make this easier for you, I’ll explain the process that we used to evaluate the plans and services on our list. You can use the same criteria to find the best business phone service for you.

Business size

The first thing you need to do is figure out how many lines and users you’ll need. There are certain plans out there that are geared toward small businesses with just a handful of people, while other options are best for teams of 20, 50, or more.

In most cases, you’ll pay less per month per line if you have more users. Larger companies should look for these plans to get the best rate.

But if you have a small team and only need a couple of lines, then it’s best to stay away from tiered-pricing models. Instead, look for package deals that are made for smaller organizations.

Price

In addition to the size of your business, the length of your contract can also have an impact on the price you pay. Some providers try to lock you into an annual deal to lower monthly rates. But this structure can be an expensive upfront cost.

For simplicity sake, let’s say you’re signing up for a $ 20 per month per user plan, renewed annually.. If you have 10 users, this plan will cost you $ 2,400 upfront when you sign up.

So make sure that you’re happy with your provider before you lock in any long term deals. I’d recommend a service that offers month-to-month rates. Try them out before you consider something long term.

Whatever you decide, just make sure that your VoIP business phone plan fits your budget. There are some cheap plans out there with fewer features, as well as some higher-cost plans with lots of extra benefits.

Reputation

Make sure you choose a provider that is reliable and has a good reputation in the industry. Read third-party online reviews to see what customers are saying about them.

Think of this the same way as your mobile phone plan. Networks like Verizon, AT&T, and Sprint have better reputations than some of the lesser-known brands out there.

Sure—sometimes a smaller or lesser-known carrier can offer a cheap alternative. But in many cases, you get what you pay for.

A trusted provider might be a bit more expensive, but it’s better than having a poor connection and calls dropping.

Ease of use

Although the concept of a VoIP phone may seem complex, using a business phone service shouldn’t be difficult.

In terms of setup and onboarding, you should look for a service that can be up and running in minutes. If you’re making calls from a mobile app or desktop computer, then you can start instantly.

For those of you who will be using VoIP desk phones and other hardware, look for providers that have simple solutions. If the hardware setup takes too long, it’s just not worth the hassle. Plus, the more complex the setup, the more difficult any troubleshooting will be.

Taking calls, making calls, transferring calls, recording calls, reviewing call logs, setting up your voicemail, and everything else should be simple as well. If you and your team are having problems doing these things during your first month or free trial, you should look elsewhere for an easier to use service.

Free features

Every business phone service comes standard with basic features depending on the plan you choose. Some of these will be more useful to you than others.

It’s up to you to review those features to see which ones you’ll actually use. Then find a plan that includes those features for free.

For example, you might be drawn to a plan that has 50+ features, even though you’re only going to take advantage of 10. But if that plan doesn’t include something you need, such as call recording, then it’s not worth it to pay extra for that if you can get it for free elsewhere.

So shop around and compare feature lists to make sure you’re getting the best value for your needs.

Conclusion

Business VoIP phone services are a great option for small business owners. These phone services add a higher level of professionalism to your company. They are also cheaper and more flexible than traditional landline office phones.

So what’s the best phone service for small business? It depends on what you’re looking for. I made sure that this guide included something for everyone. No matter how big your team is or how small your budget is, you can definitely find a reliable phone service for your small business.

The Top 8 Best Business Phone Services for 2020

  • Nextiva — Most affordable enterprise-level plans.
  • RingCentral — The most popular VoIP phone service for small businesses.
  • Ooma — Best for traditional office settings with desk phones.
  • Phone.com — Best cheap small business phone service plans.
  • Grasshopper — Best phone service for solo entrepreneurs.
  • Vonage — Pioneer in the VoIP phone industry.
  • Jive — Tiered pricing with all-inclusive features.
  • 1-VoIP — Flexible and cost-effective metered pricing for small businesses on a budget.

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Quick Sprout

Measuring Influencer Marketing ROI

Studies have proven that influencer marketing ROI is found to be 11 times more than that of banner ads and conventional advertising channels. That explains the “buzz” about influencer marketing ROI in the digital marketing sphere!

But there still exists a notion that it is impossible to measure the return on investment (ROI) for influencer marketing!

The good news is that we understand trends and are here to guide you through calculating influencer marketing ROI.

But for the absolute beginners –


What Does Influencer Marketing ROI Mean?

Influencer marketing ROI refers to the metrics of an influencer marketing campaign to quantitatively determine its efficiency with respect to the investment.

In order to calculate the return on investment for influencer marketing efficiently, the objective and goal of the campaign must be clear. While for an established brand, this may mean boosting sales, for an upcoming brand it may mean building brand awareness. In both cases, the influencer launches a market campaign and calculating the ROI helps tangibly ascertain the success and efficiency of the campaign.

Why Is ROI Important?

Why at all should a brand calculate the ROI of influencer marketing? Why not merely let the influencer do “their thing”? The simple answer to that is –

Influencer marketing has grown to become a $ 5-10 billion industry. Therefore, it is very important to capture the market at this growth stage. And the only way to ascertain whether or not investments in this industry are fruitful is through calculating its ROI. The practical use and impact of calculating ROI are:

  1. Measuring Profitability

By way of calculating the influencer marketing ROI, a brand can clearly understand the returns generated per dollar invested in the influencer’s campaigns. Once a brand has estimated the returns generated per unit invested, the allocation of resources becomes more practical, such as – budget, time, number of members for the team, etc.

  1. It Helps Estimate Cost-Per-Engagement

Cost-per-engagement (CPE), though quite similar to profitability, refers to the revenue generated from the ‘clicks’. Depending on the social media platform used, these ‘clicks’ refer to – likes, comments, views on videos, etc. CPE has been found to be as low as $ 0.01 (one cent), for influencers. Therefore, its vital to continually calculate the ROI and make us of its results to improve CPE.

  1. Establishing Key Performance Indicators (KPIs)

Key performance indicators are used to quantitatively determine the success of a brand. Calculating the ROI of influencer marketing not only helps with estimating returns but helps in estimating KPIs too. This includes conversion rates, referral traffic, and influencer consumer loyalty.

  1. Finding The Best Performing Channel

Another huge impact of calculating influencer marketing ROI is that it can be done platform-wise. A brand making use of influencer marketing can estimate the ROI based on every channel. This briefly means that you can estimate what are your returns from influencer marketing on Instagram versus on Facebook versus on Medium, etc.


Measuring Influencer Marketing ROI

While the statistics from the previous section establish the growth of influencer marketing ROI, they do not explain how to do about calculating the same. This step-by-step section will act as a guide on measuring influencer marketing:

Influencer Marketing Objectives

The first and most important step toward calculating the ROI is setting clear goals and objectives. This is an important step not only for measuring ROI but for influencer marketing too. Setting objectives entails two aspects:

  1. What are the goals of your influencers?
  2. What is the brand’s goal through the marketing process?

While it is more likely that a brand working with influencers at the moment might have already defined its goals, it’s never too late to start. Defining goals helps narrow down the focus aspects of the ROI. For instance, if the goal is visibility and awareness, the focus ROI aspect would be ‘are people noticing the brand?’, but if it is engagement, the focus ROI aspect would include cost-per-click revenues and cost-per-engagement revenues.

Influencer Marketing Campaign Metrics

The next step to determine and note the metrics to be targeted. Is the focus metric ‘growth’ or is it the ‘duration’ users engage with?

measuring influencer marketing programs

 

According to a Linqia study, the most widely used metric has been ‘engagement’ (cited by 90%). While it is not necessary to narrow down a campaign to a singular metric, one must note that majority of the marketers make use of clicks (59%), impressions (55%), and conversions (54%) too. Along with these, metrics including ‘reach’ and ‘product sales’ have gained popularity too.


Roi Calculation

The point of determining ROI is to ascertain whether the returns from the campaign are positive for the brand or negative for the brand?

The simple formula for the calculation is:

ROI = (Profit – Investment)/Investment x 100

A simple example to help understand better would be, assume that Feedough has started influencer marketing and wants to calculate its ROI. After laying down a clear blueprint of goals and focus metrics, we decide:

Case 1

  • Campaign Investment – $ 5000/-
  • Number of influencers – 3
  • Social media channel – Instagram
  • The value generated after 1 month – $ 8000/-

Now applying the formula would look like:

ROI = {(8000-5000)/5000} x 100

ROI = (3000/5000) x 100

ROI = 0.6 x 100

ROI = 60%

Case 2

  • Campaign Investment – $ 5000/-
  • Number of influencers – 3
  • Social media channel – Quora
  • The value generated after 1 month – $ 2500/-

Now applying the formula would look like:

ROI = {(2500-5000)/5000} x 100

ROI = (-2500/5000) x 100

ROI = -0.2 x 100

ROI = 20%

This means that in case 1 for every dollar invested, the company has made a return of positive $ 0.6, a profit. On the other hand, in case 2, for every dollar invested, the company has made a return of negative $ 0.2, a loss. Therefore, this would help Feedough understand that hypothetically, investing in Instagram influencers is better than investing in Quora influencers.


Return On Investment Analysis

An ROI analysis helps in moving beyond the superficial ROI numbers. What does ROI analysis mean?

“ROI analysis refers to the detailed assessment of the profitability of an investment.”

From an influencer marketing point of view, an ROI analysis can be as simple as dividing the ROI calculations based on relevant factors. Such factors include:

  • Social media platforms (How is the ROI through a Twitter influencer? How is it through a Facebook influencer?
  • Age (How is the ROI if the influencer is a late teen? How is it when the influencer is a young adult?)
  • Gender (How is the ROI when the influencer identifies as a male versus female? How is it when the influencer identifies as non-binary?)

What Is A Good ROI?

What does ‘good ROI’ mean?

Good ROI refers to the most efficient ratio between return and investment.

In the context of influencer marketing, it basically means, when you spend $ 1 worth investment into influencer marketing, what should you ‘ideally’ expect in return?

A good ROI is considered to be 5:1.

5:1 essentially forms the centre of the bell curve. A return to investment ratio lower than 5:1 is considered to be poor ROI, while above 5:1 is considered to be great.

Influencer Management Platforms

Using the aforementioned formula, any brand can easily and quickly calculate the ROI. For increased efficiency, the formula can be expanded to include various other engagement related metric data. In case you wish to go about the complex way too, this guide has got you covered. This section elaborates on the top easiest and free ROI calculation platforms:


Google Analytics

Google Analytics is a great tool, especially for tracking and managing influencer marketing, but for other channels of marketing too.  The reason why Google Analytics is considered great is its provision of free tools that permit close analysis of business data – all in one place.

Apart from it being easy, estimating social media ROI through Google Analytics has become easier than ever. Google Analytics helps calculate the ROI but, more broadly, the ROAS, that is, the Return On Advertising Spend.

But, nevertheless, ROAS analysis aids the estimation of the ROI.

Firstly, the ‘cost analysis’ report function can be used through Google Analytics. This can be done by following these steps:

  • Go to the ‘acquisition’ button
  • Next click on the ‘campaigns’ button
  • Lastly, click on the ‘cost analysis’ button
    influencer marketing google analytics
  • If your cost data is imported into your Google Analytics account, the report would look like this.
    cost analysis

Secondly, in order to make use of the ROI analysis feature the following steps can be followed on any Google Analytics premium account:

  • Begin by navigating to the ‘Conversions’ section
  • Next click on the ‘Attribution’ button
  • Now the option ‘ROI Analysis’ would be in the dropdown menu
    roi analysis
  • This ROI analysis report would like this:
    roi analysis report
  • Interpretation of the ROI analysis report: Though confusing this report is very detailed. For a general report, the ‘data-driven’ report would be sufficient. And for any specific report related to the interaction of users, time-based engagement, non-direct clicks, etc. the appropriate option from the dropdown menu may be selected.

Pixlee

Pixlee offers a great platform to help brands track influencer activities and results. It helps in organizing, tracking, and managing the influencer networks to, in turn, strategize and build market value. One of the marketing tools on Pixlee includes ROI tracking.

Using Pixlee’s influencer management tools, companies could easily connect their influencer programs to their efforts with a hard ROI. Thereby tracking the impact and efficiency of influencer marketing campaigns.

  1. Using Pixlee one has the option of choosing between ‘influencer discovery’ and ‘influencer management’.
    pixlee influencer management
  2. Through the ‘influencer discovery’ option one can look for hiring influencers and their portfolios
    pixlee influencer management
  3. Using the ‘influencer management’ option you can track the ROI, engagement and various important KPIs through column-wise data of – last interaction; followers; ROI; engagement; number of posts, etc.
    pixlee influencer ROI

Hubspot

Last, but probably the easiest platform for ROI calculation is Hubspot. Hubspot provides the user with 4 basic entry fields somewhat like this:

  • Enter the estimated number of campaign visitors per month in the first entry box
  • Next, monthly leads refer to the estimated number of leads generated per month.
  • Next enter the number of customers who made purchases in the month.
  • Lastly, enter the estimated sales revenue per month in the ‘monthly sales price per customer’ entry box
  • Then click on the ‘calculate’ button
    Hubspot influencer ROI

Any user can easily enter the respective fields, and click on the ‘calculate’ button to get the ROI value. The only disadvantage is that Hubspot is not as wholistic as the previous two websites in terms of tracking other marketing metrics.


Go On, Tell Us What You Think!

Did we miss something? Come on! Tell us what you think about our article on Measuring Influencer Marketing ROI in the comments section.


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